Sorry matey, but this is a prime example of why people on the forum recommend the brands / tuners you have listed. I've lost count of how many times I've suggested someone doesn't get drawn in by price or location when they are wanting to tune their pride & joy
Surely you would want someone who actually understands the TFSI? Did they give your car a health check before? Or did they just upload the map and send you on your way?
I think if the remap is throwing the car into limp mode then it's clearly trying to ask too much of the car. If the tuner still can't fix it (and was reluctant to) then I'd suggest you either get the tuner to flash it back to stock, and push for a refund, or you take it to a reputable place and get a proper map
I saw the exact same problem you have caused by a cheap remap