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Author Topic: Being charged for 'cambelt noise' warranty work on the '30?? Now sorted!  (Read 22012 times)

Offline xxx_mojo_xxx

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Re: Being charged for 'cambelt noise' warranty work on the '30?? Now sorted!
« Reply #30 on: December 24, 2009, 11:32:24 pm »
Is there a way to tell the belt needs replacing before it snaps?  Presumably, it starts squealing like a pig in a slaughterhouse?
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Offline monte

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Re: Being charged for 'cambelt noise' warranty work on the '30?? Now sorted!
« Reply #31 on: January 06, 2010, 03:23:51 pm »
Well I've got my car booked in on Monday. The annoying rattle I'd been getting on a cold engine was accompanied with a slight chirping noise this morning so I went back to my local dealership.
I'm going to drop the car off on Monday before closing and they will keep it overnight and then listen to the engine on Tuesday morning, when the engine is cold.
The service guy told me that they have never heard of any cambelt tensioner issues, :confused: and that there were problems with the auxiliary belt tensioner...... last time they looked at it they said a heatshield was loose, and that the noise had now gone.

....we shall see.
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Offline benje

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Re: Being charged for 'cambelt noise' warranty work on the '30?? Now sorted!
« Reply #32 on: January 06, 2010, 05:52:02 pm »
had mine done on the ed30, replaced tensioner and belt all free and done in a day :happy2:
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Offline monte

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Re: Being charged for 'cambelt noise' warranty work on the '30?? Now sorted!
« Reply #33 on: January 06, 2010, 06:47:41 pm »
Benje,  Was it def Cam Belt? and not the Auxiliary Belt? I think this young lad in the service dept might have been talking poo! 
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Offline benje

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Re: Being charged for 'cambelt noise' warranty work on the '30?? Now sorted!
« Reply #34 on: January 06, 2010, 07:06:43 pm »
cambelt, have the waranty paperwork, said that the faulty tensioner may have caused exces wear in the belt so they changed that as well, well happy
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Offline RobH

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Re: Being charged for 'cambelt noise' warranty work on the '30?? Now sorted!
« Reply #35 on: January 06, 2010, 07:27:38 pm »
do you think they could blame a faulty tensioner to stage 2+ mods and reject doing it under warrenty?
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Offline TagnuT

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Re: Being charged for 'cambelt noise' warranty work on the '30??Now Sorted!
« Reply #36 on: January 06, 2010, 07:56:15 pm »
Quote from: Beddie on December 23, 2009, 08:29:59 pm
Ok, an update on my engine budgie..

He's gone!  :happy2:

Picked the car up yesterday after having the waterpump, cambelt, tensioner and idler pulley replaced and glad to report no more squeak squeak squeak on startup  :smiley:
Also glad to report that the dealer came round to my way of thinking and got all the parts/labour past the warranty mob so it was all FOC, had a nose at my old waterpump and the spindle was actually quite tough to turn by hand hence their diagnosis of the pump bearings being noisy until they had warmed up, seems feasible enough and i'm glad it was changed either way as it definately didnt feel right!
Still inclined to think the fault lay with the idler pulley but happy to have had the lot changed and no more squeak...

Happy now!  :happy2:

Had mine done the other day too. Much better without the squeak/chirp.  :happy2:

How many people have been affected this problem?  There seems to be a few just on here..... :confused:
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Offline Nikiforos

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Re: Being charged for 'cambelt noise' warranty work on the '30?? Now sorted!
« Reply #37 on: January 07, 2010, 08:06:16 am »
I have the same problem especially on rainy mornings(GTI 07' BWA).
Unfortunatelly I am out of warrenty so I have to pay €25 for the belt, €50 for the tensioner+€45 labour=€130 total
Note that the car has only 10.400klm and is 100% normal :sad1:
I should start tuning earlier :smiley:
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Re: Being charged for 'cambelt noise' warranty work on the '30?? Now sorted!
« Reply #38 on: January 07, 2010, 09:03:13 am »
Quote from: benje on January 06, 2010, 07:06:43 pm
cambelt, have the waranty paperwork, said that the faulty tensioner may have caused exces wear in the belt so they changed that as well, well happy


X2  :happy2:
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Offline monte

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Re: Being charged for 'cambelt noise' warranty work on the '30?? Now sorted!
« Reply #39 on: January 14, 2010, 12:58:52 pm »
Well after all the looks and waffle I got from the service manager and the service lads when I told them that some some people here had their cam tensioners and belts replaced, they finally got to the bottom of my rattle.

It just so happened that the tensioner and belt was worn  :jumping: They replaced the cam tensioner, cambelt, and waterpump under warranty. So very happy to have a rattle-free engine.
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Offline Greeners

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Re: Being charged for 'cambelt noise' warranty work on the '30?? Now sorted!
« Reply #40 on: January 14, 2010, 01:02:04 pm »
How many miles has yours done?

Good news btw!  :happy2:
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Offline monte

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Re: Being charged for 'cambelt noise' warranty work on the '30?? Now sorted!
« Reply #41 on: January 14, 2010, 01:04:00 pm »
23K mate.
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Offline monte

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Re: Being charged for 'cambelt noise' warranty work on the '30?? Now sorted!
« Reply #42 on: January 15, 2010, 01:15:04 pm »
Was a bit peeded off yesterday. When I left the Dealer on Wednesday night, they told me to check the coolant level on Thursday, incase there were any air locks in the system, and that it may need a bit of a top-up.

So I popped the bonnet, checked the Coolant and it was fine! I then proceeded to clean the engine cover.
It had a lot oily finger prints on it. Thats when I noticed they had broken the engine cover  :jumping:
It was cracked from the oil filled hole, up to the top left corner, and I couldn't believe that they tried it on with me, thinking I wouldn't notice. I always keep the engine bay clean, and i know 100% it wasn't cracked before it went in.

Anyway I called them at 1pm, as was told the service manager would call me straight back. He never did... So I called back this morning. Good News  :happy2: They were very apologetic and they have ordered a new cover for Monday. :smiley:




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Offline Greeners

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Re: Being charged for 'cambelt noise' warranty work on the '30?? Now sorted!
« Reply #43 on: January 15, 2010, 03:26:41 pm »
Result then!  :congrats:

Just a shame they couldn't of fessed up when they did it!  :fighting:
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Offline SKAVIA

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Re: Being charged for 'cambelt noise' warranty work on the '30?? Now sorted!
« Reply #44 on: March 09, 2010, 12:25:41 pm »
Quote from: RobH on January 06, 2010, 07:27:38 pm
do you think they could blame a faulty tensioner to stage 2+ mods and reject doing it under warrenty?

As above - Can the dealers say my warranty is invalid because I have Revo and a twintake fitted?  :fighting:
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