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Author Topic: VW Leeds: avoid!  (Read 16981 times)

Offline Garth

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VW Leeds: avoid!
« on: January 04, 2010, 02:53:13 pm »
I had my car there for service, which they did incorrectly, full details are here: http://www.mk5golfgti.co.uk/forum/index.php?topic=10108.0
and they damaged my alloy wheel and are refusing responsibility. Another unhappy customer for them  :congrats:
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Offline DPG

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Re: VW Leeds: avoid!
« Reply #1 on: January 05, 2010, 04:29:13 pm »
My car was booked in for its cambelt work at VW Leeds.

Took it on the morning and left if with them, got a phone call at work to say they ordered the wrong parts and I would need to bring it back the next day.

Picked up my car to find all the dirty trim parts they had removed were just dumped in my boot.

Then to top it all off, once they had done the work they forgot to stamp my service book  
« Last Edit: January 05, 2010, 06:47:44 pm by DPG »
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Offline Garth

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Re: VW Leeds: avoid!
« Reply #2 on: January 05, 2010, 06:03:47 pm »
Yep, bunch of rank amateurs!
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Offline edd666999

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Re: VW Leeds: avoid!
« Reply #3 on: January 06, 2010, 02:31:27 am »
isnt leeds  vw part of the sytner group?

i unfortunately bought from their wrexham vw, VERY disappointed at service+sales
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Offline DPG

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Re: VW Leeds: avoid!
« Reply #4 on: January 06, 2010, 08:58:06 am »
Quote from: edd666999 on January 06, 2010, 02:31:27 am
isnt leeds  vw part of the sytner group?

Yeah it is mate
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Offline nc35

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Re: VW Leeds: avoid!
« Reply #5 on: January 15, 2010, 04:52:40 pm »
Someone on here really recommends the part team.  But I found them to be  :sick: too.

Can't recommend Bradford parts enough.  Thinking of booking car in there for service too £99 for full service and MOT!!!!
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Offline Lean

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Re: VW Leeds: avoid!
« Reply #6 on: January 31, 2010, 10:51:07 pm »
they are complete idiots - numpties of the highest order!!  :rolleye:
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Offline Matt23

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Re: VW Leeds: avoid!
« Reply #7 on: February 01, 2010, 08:06:37 pm »
I was going to try these for my next service as i work in Leeds, but after your review i don't think i will. Keep away from Halifax Volkswagen as well, as they wanted to replace the whole rear wash wipe for around £170 quid after the little jet that sprays the water broke off. I fixed it by buying the jet sprayer from another dealer for a fiver. Then they wonder why everyone calls them stealers.
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Offline cuzmk5

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Re: VW Leeds: avoid!
« Reply #8 on: February 01, 2010, 08:24:38 pm »
huddersfield vw are are part of sytner group and they are useless as well.
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Offline Johnmacster

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Re: VW Leeds: avoid!
« Reply #9 on: February 01, 2010, 09:28:01 pm »
Quote from: edd666999 on January 06, 2010, 02:31:27 am
isnt leeds  vw part of the sytner group?

i unfortunately bought from their wrexham vw, VERY disappointed at service+sales

Trying to do a deal with them now, PITA. Called re GTi in stock, 2 calls unreturned, then visited instead, 3 days later no PX price for my trade in yet! Car I'm after has been on forecourt since July 09, now know why.......
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Offline mortygttdi

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Re: VW Leeds: avoid!
« Reply #10 on: February 02, 2010, 03:32:54 am »
i know i might sound hypocritical here cos i've sl@ged them off before, but i took my car in today for annual service doing and they where excellent :happy2: i needed all new wiper blades which they changed FOC. They quoted me £155 and the total amount was actually £152 :drinking: they cleaned the car and made a good job of it for the first time. Did my pressure test cos my car is losing abit of coolant, no charge and they told me there is a slight lose of pressure nothing to be worried over. To be honest its hard to find a decent garage these days even the indy's are getting expensive
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Offline DPG

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Re: VW Leeds: avoid!
« Reply #11 on: February 02, 2010, 08:00:50 am »
Quote from: Johnmacster on February 01, 2010, 09:28:01 pm
Quote from: edd666999 on January 06, 2010, 02:31:27 am
isnt leeds  vw part of the sytner group?

i unfortunately bought from their wrexham vw, VERY disappointed at service+sales

Trying to do a deal with them now, PITA. Called re GTi in stock, 2 calls unreturned, then visited instead, 3 days later no PX price for my trade in yet! Car I'm after has been on forecourt since July 09, now know why.......

Speak with Gavin Gilbert if you can.

He was very helpful.
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Offline edd666999

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Re: VW Leeds: avoid!
« Reply #12 on: February 02, 2010, 10:07:59 pm »
Quote from: Johnmacster on February 01, 2010, 09:28:01 pm
Quote from: edd666999 on January 06, 2010, 02:31:27 am
isnt leeds  vw part of the sytner group?

i unfortunately bought from their wrexham vw, VERY disappointed at service+sales

Trying to do a deal with them now, PITA. Called re GTi in stock, 2 calls unreturned, then visited instead, 3 days later no PX price for my trade in yet! Car I'm after has been on forecourt since July 09, now know why.......

i had the same issue, i had to chase them for my car!!! i know you play the game pretend your not interested and they play the same game but after 2weeks of no contact i had to call them and see if the still wanted to sell me a car???
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Offline robern2

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Re: VW Leeds: avoid!
« Reply #13 on: February 04, 2010, 12:38:34 pm »
Quote from: Matt23 on February 01, 2010, 08:06:37 pm
I was going to try these for my next service as i work in Leeds, but after your review i don't think i will. Keep away from Halifax Volkswagen as well, as they wanted to replace the whole rear wash wipe for around £170 quid after the little jet that sprays the water broke off. I fixed it by buying the jet sprayer from another dealer for a fiver. Then they wonder why everyone calls them stealers.

If you're in Leeds/Halifax, Matt at the Racing Line is a top chap, his main bag is Mitsubishi stuff, but he also sells revo/VW stuff. Definitely worth a phone call.
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Offline ruffrydaz

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Re: VW Leeds: avoid!
« Reply #14 on: January 05, 2011, 01:21:14 am »
What a joke.
Just got my gt tdi timing belt changed today and it is running rough. Found out its the torsion value, im going back tomorrow
How can they do that, i went to vw to get less of a headache and got more!!!!
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