Yes I did think about that - I've spoken to them 4-5 times now and they have yet to offer - I think they are going to try to exhaust all possibilities before offering. I think that could possibly cure the problem - there is nothing like live data logging. Interesting you say about 1st and 2nd, I don't seem to get any traction issues in those gears at least in the dry (wet is a different story !), the torque delivered in 3rd,4th,5th and 6th seems to appear at about 2500 - 3000 rpm, however in 2nd gear that torque is absent until 5000rpm, wonder if the map I'm running could be this "improved traction" map. I suppose I'll think I'll have to at least give this new map awaiting download a go and take it from there. It's just that Milton Keynes from South Wales is quite some way, especially if they are unable to rectify the problem and or need more time to investigate, potentially time without my car etc etc.
Regards,
Gareth