Got it all sorted last night in 2 hours. Turns out she had buckled the metal crossbeam which was pushing off the window and stopping it from going up.
Here it is when she pulled up to the house
![](https://www.mk5golfgti.co.uk/forum/proxy.php?request=http%3A%2F%2Fdaz.co%2Fmedia%2Fn211%2Flukeoconnor2014%2FIMG_1288_zpsm0zwhecb.jpg&hash=d0dc2e1c45cc1f5970c2d57d7cc363eb7890b13f)
Popped the door skin off in 10 mins
![](https://www.mk5golfgti.co.uk/forum/proxy.php?request=http%3A%2F%2Fdaz.co%2Fmedia%2Fn211%2Flukeoconnor2014%2FIMG_1340_zpsolxpxo4g.jpg&hash=1b385d74e08237858b535575b68f7650a3eb146a)
This part of the window mechanism was catching on the crossbeam above it. So I removed the crossbeam and beat them back to straighten them out.
![](https://www.mk5golfgti.co.uk/forum/proxy.php?request=http%3A%2F%2Fdaz.co%2Fmedia%2Fn211%2Flukeoconnor2014%2FIMG_1349_zps0oskpzyh.jpg&hash=3fad15e25ef61d5a54a04875ad5cca5cbe497fc0)
I then went at the panel with a rubber mallet to take out the worst of it. She had cut into the paintwork so deep that it's back to bare metal so this was only just a quick fix but actually it's not bad looking
![](https://www.mk5golfgti.co.uk/forum/proxy.php?request=http%3A%2F%2Fdaz.co%2Fmedia%2Fn211%2Flukeoconnor2014%2FIMG_1344_zpslijjbb0o.jpg&hash=96f08ab62d9aae23597fd793d2ed73cca432e088)
Here's the final product. I wouldn't put it on my own car but she seems happy that the window works.
![](https://www.mk5golfgti.co.uk/forum/proxy.php?request=http%3A%2F%2Fdaz.co%2Fmedia%2Fn211%2Flukeoconnor2014%2FIMG_1345_zpsyy74qqt1.jpg&hash=586cf7f56a080558b8165b42fe38625432517bd2)