All Things Mk5 > Mk5 General Area

bloody vw dealers

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Andy:

--- Quote from: Greenouse on December 23, 2008, 04:55:20 pm ---Sorry you didn't make that clear. At the end of the day if your car wasn't mapped (which 95% aren't) you would have expected them to do it while they had it. If you had of got back to collect the car and they asked you to re-book it for a five min update that would just be wasting everyone's time.

If you left specific instruction not to software update the car then I too would be upset.

--- End quote ---
oops sorry to cause confusion..def told them it had been remapped..wouldn't of minded if they had done that
--- Quote from: bacillus on December 23, 2008, 05:08:28 pm ---Sorry to hear of this mate!

What car do you have and did they give the the details of the update i.e. the code number?

--- End quote ---
not sure what the update was..don't think they do

vRStu:
The new map will be different so if you go back to CUK they can either use the old map, after all it worked fine before, or update the new file.  If CUK use the old map then you'll lose any effects of the new update done by the dealer.

cmdrfire:
My car was often the first in the UK to have revised ECU software for DSG GTIs back when it was still under warranty.
To keep a car within the warranty, the most recent software from VW must be loaded by the dealer.

Happened to me about three or four times... each time I just let Superchips know and emailed them my map with my Bluefin, and within 24 hours they would get back to me with a revised mapping which I uploaded to the car. Great stuff  :happy2:

Andy:
 BIT OF A UPDATE ON THIS..

spoke to the manager...he was very under standing.explained the situation & what had happend...he said they should of rang me first before the software update was done...told him it was going on the rolling road on monday to see if i have lost power
He said get a print out of the results and keep him informed about it

 

Andy:
had my car on the rolling road at motorscope today & the update vw did,has took the remap of & put my car back to standard mode..in the morning i have an appointment with the manager

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