Got to agree with @99hagued here, it's a case of finding the right dealer. Some play ball, some don't.
I used JCT600 in Hillsborough and they were spot on. No messing around checking service history and I felt like a customer rather than a problem.
From everything I've read about this I'm considering myself lucky that I got it sorted at the first attempt. Don't throw the towel in. Getting the wings done yourself or even going halves with VW is a lot of money.
+1
I dealt with my local dealer (Inchcape Colchester) and got the driver's side wing done straight away + a courtesy car. 2 day turn around. Super impressed with that. Perfect paint match too.
It's actually a good way to check if your car has ever been in a prang too. The chap went over the front half of my car, inc doors, with his paint depth meter thingy and all was good. Because let's face it, a lot of private / trade sellers are dishonest at the best of times, so it's good for peace of mind.
I think where the 'good will' bit comes into it probably relates to the sills, just behind the front wheel arch. I think they only get a 3 or 5 year warranty, something to do with what VW call "edge and fold", which is a sneaky way to be selective about what parts of the car they warranty. And I bet that isn't mentioned to customers buying the car new. "12 year anti-corrosion warranty". Hmmmm, not quite.
If I ever buy a car new from VW, I will sit there in the dealership until 30 minutes past closing time reading all the small print
