Delayed flight compensation

[andyR43]

Myself and my wife flew to Tromso in Norway to spend a week there over Christmas. Beautiful place, wonderful  people with plenty of snow and Northern lights.
We flew with Norwegian Airlines and the flights were approx £70 per person each way. Due to a shortage of pilots qualified to land in icy Tromso airport our flight back home was delayed by nearly 7 hours once suitably qualified pilots could be located (Don't ask!!!).
Having filled out the forms the day after our return I have just received an email from Norwegian Airlines notifying me that €800 has been deposited in my account as compensation! Thank you Norwegian Airlines and thank you thisismoney.co.uk for your template letter which I used to make my claim.
£685 compensation for £140 of flights is what I call a result!!

[RetroRaz]

Me and my wife were fobbed off by qatar airways and ended up delayed for 12 hours a few years back. I think we got around 500 each.

Sent from my SM-G928F using Tapatalk

[lukemk5gti]

That's good going!

Why don't you post up the template letter here for others that might be in a similar situation...

My sister and her family were offered €4,500 last month if they took a flilght one day later because it was overbooked and she declined 

[garrardrj]

My parents were delayed 10 hours a few years ago, in Ibiza. They got back £400 each and there was four in their party. They didn't even leave the hotel as they knew the flight was delayed , so spent an extra 10 hrs on holiday. Flew home late at night which was the only negative.

[andyR43]

Link to the page that I got my information from is here:- http://www.thisismoney.co.uk/money/holidays/article-2271213/How-claim-EU-flight-delay-compensation-EC-261-2004.html


Template letter is toward the bottom of the page. :-)

[Degudodger]

Last year, on our way out to Toronto, flying with Air Transat our flight was delayed by 4.5 hours from Heathrow. To be honest i hadn't given a thought to claiming compensation, however if there is a chance i will give it a shot.

[skard]

Nice, I have worked nightshift in Tromso in complete daylight. Amazing place and a great end result for you.

[andyR43]

Last year, on our way out to Toronto, flying with Air Transat our flight was delayed by 4.5 hours from Heathrow. To be honest i hadn't given a thought to claiming compensation, however if there is a chance i will give it a shot.

@Degudodger  At 600 Euros per person it is worth sending them the letter. I went onto Norwegian Airlines "Delayed Flight Compensation" page, totally ignored all their standard questions that they try to get you to answer, and typed the template letter into the "Other Comments" section at the end. It worked a treat!!

[andyR43]

Nice, I have worked nightshift in Tromso in complete daylight. Amazing place and a great end result for you.

As you say Tromso is an amazing place and we will definitely revisit it one day.

[Degudodger]

Letter issued - watch this space!

[andyR43]

Looking forward to a positive result. 

[Degudodger]

Two cheques arrived in the post this morning all the way from Canada, totalling £1,000 

[andyR43]

Two cheques arrived in the post this morning all the way from Canada, totalling £1,000 

Excellent news, glad you got the result you deserved.

[doylebros]

Two cheques arrived in the post this morning all the way from Canada, totalling £1,000 

Love it when a plan comes together 

[doylebros]

How does the claim work if the internal airport transfer bus isn't quick enough to reach the plane and the flight just leaves without so many of the passengers. Now these passenger had that listed as their connecting flight - so is there grounds for compensation since this caused an all paid for over night stay in Dubai?