Yeah do some googling on 'JBS R32 VVT attack' and 'JBS R32 turbo kits' to get some background. Plenty of chatter about it on R32OC.com
Personally, I would never give a business money that has a defensive attitude on forums, whether they have got their act together over time or not. It's best for businesses to just stay away from controversial chatter and not risk damaging their reputation. Or if they really must, then be very careful with what they say and how it comes across.
Anyway, they're not a household name when it comes to TFSI tuning, but let's be honest, they're all much of a muchness. Just avoid really cheap 'man in a van' flash maps that have no provenance.