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Audi service charges?

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LC5F:
Thanks for the sanity check guys - I dont think I am at the duster stage yet!

Ignoring the prices, the thing that really got into my craw was their arrogance.

They just assumed that it had always been serviced by Audi.
In our ownership, we had the tracking done at the local tyre place.
Audi found some control arm bushes had worn - replacement of these did not include check of alignment - we got the A6 back with with steering wheel out of alignment -getting that resolved was a mixed bag + more wasted time.

They quoted £200 for fuel filter replacement - it had been only been replaced previously at Audi Edinburgh - I declined, as I had replaced it in the last 2 months. Cost from TPS for fuel & oil filters, oil & a new sump plug was a very reasonable £40 -when I crawled under I found rubber bushes on the filter incorrectly fitted and missing fasteners - great service!

bobby_fodge:
Using dealerships is painful if you have some familarity with working on cars.

The desk staff are used to dealing with people who drop the car off and then pay whatever the bill is when they collect it.

They all write you that report showing what they recommend be replaced, half worn tyres, 1000 mile old brakes, out of date air in the boot.

I take my cars for cambelts at an independent I've used for years. They aren't cheap but they do good work and aren't so big they don't care how they treat you.

All other work I do myself. I have had plenty of bad experiences with main dealers that have burnt me.

pudding:
Out of date air in the boot?  :grin:

You're right though.  You can tell just by how dealerships are laid out these days that they cater mainly for the ignorant masses.  It's all a bit John Lewis with the white walls, soft furnishings, pot plants, coffee machines and fancy desks. The "Parts" desks have gone, so now you have to wander around the showroom like an imbecile, trying to make eye contact with someone who is deliberately ignoring you, just to ask where to get parts from.

That is exactly the kind of arrogance LC5F speaks of in Audi dealers (and BMW).  We're too good to acknowledge you, p1ss off pleb, unless you want to buy a grotesque Q7 off us.

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