Make a donation

Author Topic: Aftermarket Warranty - Help Needed  (Read 6999 times)

Offline mclovin

  • Always Involved
  • ****
  • Thank You
  • -Given: 1
  • -Receive: 8
  • Posts: 97
Re: Aftermarket Warranty - Help Needed
« Reply #15 on: May 27, 2010, 08:49:56 pm »
The car has been repaired, I don't think the faulty parts have been retained, I could call the garage to check - is this important?

Offline markfive

  • Always Involved
  • ****
  • Thank You
  • -Given: 0
  • -Receive: 5
  • Posts: 74
  • You ain't seen me, right?
Re: Aftermarket Warranty - Help Needed
« Reply #16 on: May 27, 2010, 10:45:34 pm »
It's worth asking, just in case. Nothing to worry about if they haven't kept them though.
'57 DSG GTI alas now gone, but not forgotten....
Now motorway cruising in a 61 Mondeo Titanium X Sport 2.2 TDCi. 500+ miles to a tankful and bucketloads of torque :O Ok, it's not a GTI but it's fun... and that's what counts ;)

Offline mclovin

  • Always Involved
  • ****
  • Thank You
  • -Given: 1
  • -Receive: 8
  • Posts: 97
Re: Aftermarket Warranty - Help Needed
« Reply #17 on: May 31, 2010, 01:18:37 am »
Hi Mark,

Parts were not retained, I now have the Ts&Cs, will post them up tomorrow. Any advice on what I should do next or how I should approach this?

Offline markfive

  • Always Involved
  • ****
  • Thank You
  • -Given: 0
  • -Receive: 5
  • Posts: 74
  • You ain't seen me, right?
Re: Aftermarket Warranty - Help Needed
« Reply #18 on: May 31, 2010, 09:40:51 pm »
Really need to see the T&Cs mate, we'll go from there.
'57 DSG GTI alas now gone, but not forgotten....
Now motorway cruising in a 61 Mondeo Titanium X Sport 2.2 TDCi. 500+ miles to a tankful and bucketloads of torque :O Ok, it's not a GTI but it's fun... and that's what counts ;)

Offline mclovin

  • Always Involved
  • ****
  • Thank You
  • -Given: 1
  • -Receive: 8
  • Posts: 97
Re: Aftermarket Warranty - Help Needed
« Reply #19 on: June 01, 2010, 09:45:16 am »
Hi Mark,

I have scanned the Ts&Cs and saved them as a PDF that can be downloaded here:

http://www.mediafire.com/?jumzjzofmtd

The policy in question is a "5 Star Policy" so I didn't bother scanning in the pages that related to other policies.

Thanks again for helping out with this, I can't tell you how much I appreciate it!

Offline markfive

  • Always Involved
  • ****
  • Thank You
  • -Given: 0
  • -Receive: 5
  • Posts: 74
  • You ain't seen me, right?
Re: Aftermarket Warranty - Help Needed
« Reply #20 on: June 01, 2010, 02:54:36 pm »
Ok, have downloaded them. Will have a look and get back to you either tonight or tomorrow.
'57 DSG GTI alas now gone, but not forgotten....
Now motorway cruising in a 61 Mondeo Titanium X Sport 2.2 TDCi. 500+ miles to a tankful and bucketloads of torque :O Ok, it's not a GTI but it's fun... and that's what counts ;)

Offline mclovin

  • Always Involved
  • ****
  • Thank You
  • -Given: 1
  • -Receive: 8
  • Posts: 97
Re: Aftermarket Warranty - Help Needed
« Reply #21 on: June 01, 2010, 05:01:06 pm »
Thanks again Mark!

Offline markfive

  • Always Involved
  • ****
  • Thank You
  • -Given: 0
  • -Receive: 5
  • Posts: 74
  • You ain't seen me, right?
Re: Aftermarket Warranty - Help Needed
« Reply #22 on: June 02, 2010, 09:39:22 pm »
No worries mate. You have PM :)

I've decided to take this offline with mclovin for a while as we might get into areas that he (or indeed she! I have no idea.....) might not want to discuss in public, if there is a result then I will gladly summarise the conversation here so it can be of use to others in the future.

'57 DSG GTI alas now gone, but not forgotten....
Now motorway cruising in a 61 Mondeo Titanium X Sport 2.2 TDCi. 500+ miles to a tankful and bucketloads of torque :O Ok, it's not a GTI but it's fun... and that's what counts ;)

Offline mclovin

  • Always Involved
  • ****
  • Thank You
  • -Given: 1
  • -Receive: 8
  • Posts: 97
Re: Aftermarket Warranty - Help Needed
« Reply #23 on: June 05, 2010, 10:56:06 pm »
Many, many thanks for your help regarding this Mark. Hopefully things move forward reasonably smoothly from here, happy to keep the forum updated with the results.

PS - I'm a "he" by the way...

Offline markfive

  • Always Involved
  • ****
  • Thank You
  • -Given: 0
  • -Receive: 5
  • Posts: 74
  • You ain't seen me, right?
Re: Aftermarket Warranty - Help Needed
« Reply #24 on: June 05, 2010, 11:27:47 pm »
Fingers crossed for you mate.

'57 DSG GTI alas now gone, but not forgotten....
Now motorway cruising in a 61 Mondeo Titanium X Sport 2.2 TDCi. 500+ miles to a tankful and bucketloads of torque :O Ok, it's not a GTI but it's fun... and that's what counts ;)

mikestasis

  • Guest
Re: Aftermarket Warranty - Help Needed
« Reply #25 on: November 16, 2012, 09:17:51 pm »
Avoid WMS car warranty company like the plague!! A total rip off, the warranty is not worth the paper it's written on. You should read the terms and conditions, virtually every type of repair is excluded, if you try to claim as I did, it is most likely to be rejected. Plus they are very rude on the phone and don't want to know, except of course if you are buying a warranty, in which case they will be very helpful. A bunch of cowboys

Offline Baz300

  • Won't Shut up.
  • *****
  • Thank You
  • -Given: 9
  • -Receive: 26
  • Posts: 707
    • Email
Re: Aftermarket Warranty - Help Needed
« Reply #26 on: November 17, 2012, 12:06:31 pm »

Offline garrardrj

  • Just look at my post count
  • ******
  • Thank You
  • -Given: 76
  • -Receive: 42
  • Posts: 1098
  • EX 2007 Golf Edition 30 owner in Suffolk
    • Email
Re: Aftermarket Warranty - Help Needed
« Reply #27 on: November 17, 2012, 12:49:05 pm »
Haven't read anywhere on this thread but did you go back to the garage who sold your mum the car ?
They may still have some sway with the Warranty company if they still issue their warranties for their second hand sales .
They may be more persuasive as they give the warranty company income unlike yourself/mother who are only after their money  :happy2:
2015 Golf R White 5 Door Leather DCC Dynaudio Pretorias
2009 Land Rover Freelander HSE - Workhorse
2007 Mk 5 Golf GTI Edition 30 - SOLD