Incorrect Diagnosis by Vw dealer!

[M7AXB]

Hi folks,

I had some problems with the golfs window wipers when they decided to stop working earlier this year and the first thing I done was take it to my local Vw, they looked at it and about £80 later they told me the net control unit was faulty and needed replaced at around £300 for parts and labour. I then booked it in at star performance to have this replaced for much cheaper so I took the car there. They fit the new unit and hey presto the car starts blowing fuses.... I'm told they cannot deal with it and I've to contact an auto electrictian ( another £50 for labour). I then got a mate to look at it and says it needs a new motor, orders one from VW and fits it and what do you know the cars fixed! I'm livid to say at the least after having to waste days of work and spend money on unessesary labour! Is there anything I can do to get my money back from vw?
 

Cheers

Max

[S2 Ant]

Very unlikely. Had they done the work in the first place then probably, but as they didnt then its not a lot different to the guy down the pub saying its xyz.
Just bad luck i'd have thought.

[vRStu]

Yep I think you're snookered, there is often a reason why you pay more for work at a Franchised Dealer and you've you found one of them.

[PDT]

Problem is you dont know if it was a combination of control unit and motor or just the motor that needed replacing.

[Gti_Mad]

Problem is you dont know if it was a combination of control unit and motor or just the motor that needed replacing.

My thoughts exactly being an auto electrician iv seen plenty of things like this