Basicly, sold a phone on ebay, buyer paid by paypal, i send the item but they claim its faulty (which it 100% isnt). I investigate the fault and it is simply a battery that isnt charging properly apparently, so i offer to pay for a replacement which is only £3 so not much to worry about.
Next thing i know the paypal payment has been reversed and i have my first ever negative feedback, and the buyer claiming im a fraud etc..... I now have no psyment and no item
Ive tried communicating via paypal and ebay but the buyer is making things so difficult that its not getting anywhere, even worse it wont allow me to leave negative feedback for them. Totally flawed system in my opinion!
Surely someone must have been in a similar situation with a dodgy buyer, so any advice?