Why is it that the worst place to take your car it it develops a fault is the one place that is supposed to be the best
I have yet to find a good main dealer (BMW, Audi, VW, Subaru, SEAT or FIAT) and that's just ridiculous!
After me complaining about my noisy clunking steering to VW Leeds, they had 'never heard of' the noisy steering rack issue before despite it being a valid warranty claim from VW. They said they couldn't find a problem with my car. VW Harrogate confidently said "It's not the rack, both your front springs have snapped!". Well after buying new AP springs and looking forward to fixing the problem.... The garage that are fitting my springs (which is a small independent garage that I actually trust) have phoned me to say they have just taken ther springs out and there's nothing wrong with them
They can hear the noise and suspect it is to do with worn top mounts so I am getting them replaced with the new springs. God knows if this will cure the noise now though.
How can the main dealers stand there and confidently talk BS or lie to you and expect to get away with it? Only a couple of weeks ago VW Harrogate replaced a part at a cost of £80 to cure the engine light problem onyl for the 'repair' to make sod all difference.
Don't even get me started about how no VW dealer can fill in the service book properly without having to cross things out or tick the wrong box. My service book looks like a child has had a go at it and that's 3 different VW dealers making a pigs ear of it.
I'm never taking my car back to VW for anything again, I'm fed up with them
Rant over