Makes a nice change but today I had a great experience a VW main dealer, who I've not used for servicing before.
I had an intermediate service with cambelt and water pump done.
It'd called around and they had matched my best price of £450, but then a problem with trying to apply the discount on their system meant I ended up getting even cheaper!!!
The guys I spoke to seemed liked car enthusiasts - I turned up early to pick the car up and spent ages playing with and chatting about the demo Kenwood mutimedia sat nav and talking cars.
My mate has had good experiences there and the car was washed too! :)
I could have got it slightly cheaper at Awesome GTi, but they are miles away on the other side of Manchester.