Author Topic: * VW - RUST & WARRANTY * RESULT!!!! (Read 209019 times)

Jogon · « **Reply #180 on:** January 24, 2012, 08:30:26 am »

Anyone else used F.cross in Grimsby for rust warranty work ???

Cij84 · « **Reply #181 on:** January 24, 2012, 12:11:17 pm »

Its not the inner guard thats the problem, the sponge inside is what rots the metal from the inside out, but they wouldn't listen! So when the new wings go on, the sponge is coming out! haha

njdudsbury · « **Reply #182 on:** January 24, 2012, 12:22:46 pm »

Just had a new bonnet on mine from VW parkway Derby all under warranty
No problem is VW uk saying ok if you get good pictures of the problem

N!CK R · « **Reply #183 on:** January 24, 2012, 07:31:34 pm »

Definitely registering my interest in this.
My 2008 Golf has problems on both the arches, paint has cracked and peeled. Afraid it will start to rust soon.

My local VW garage is Peter Cooper, anyone have experience of them with regards to warranty claims like this?

Thanks

Jogon · « **Reply #184 on:** January 27, 2012, 10:13:59 pm »

Had a phone call from F cross and vw have agreed to pay 70% towards the repair of both wings , should I accept this offer ???

hiddenspy · « **Reply #185 on:** January 27, 2012, 10:19:26 pm »

I wouldnt ...

sandancer · « **Reply #186 on:** January 28, 2012, 12:42:41 pm »

Me neither, I'd push for the whole job done under warranty.

Boothy · « **Reply #187 on:** January 28, 2012, 05:49:55 pm »

They offered me the same to start with but I held out and within a few hours they rang back to to say they would cover the full amount. I'd hold out for more.

MPS · « **Reply #188 on:** January 28, 2012, 10:03:07 pm »

Just found this interesting pdf on a thread over at ukmkivs.net

http://www.vwgroup-paintandbody.co.uk/downloads/technical/2009Nov9CorrosionToGolkMk5FrontWing.pdf

Thread PDF link obtained from: http://uk-mkivs.net/forums/p/430386/2945405.aspx

Jogon · « **Reply #189 on:** January 29, 2012, 05:10:35 pm »

Gonna tackle them about it in the morning , and hopefully let VW stand the repair....

MPS · « **Reply #190 on:** January 31, 2012, 08:04:50 pm »

Quote from: Jogon on January 29, 2012, 05:10:35 pm

Gonna tackle them about it in the morning , and hopefully let VW stand the repair....

Any news?

Jogon · « **Reply #191 on:** January 31, 2012, 09:42:17 pm »

Wouldn't budge , 70% based on a mechanical fail , not a paintwork failure , so 70% is more a goodwill guesture than a warranty repair. Looking at £90 a wing if they are replaced , bit less if they are salvaged....

Boothy · « **Reply #192 on:** January 31, 2012, 10:11:07 pm »

That's bollocks is that mate! This is what got me annoyed in the first place.. How can your mechanical defect be so different from mine or anyone else who had the total cost covered. I ain't got any service history with the dealer and they still covered the full amount. I'd be emailing the boss and asking why that is!

Jogon · « **Reply #193 on:** January 31, 2012, 11:05:37 pm »

Got my work starting on Monday , think I'm gonna ring vw customer services in the morning and put a case forward to get 100% paid....

Jogon · « **Reply #194 on:** February 09, 2012, 09:56:44 pm »

Took car in on Monday , gave me a 55bhp vw fox to cruise about in

, expected to get the car back on Friday (10th) with a little private work also to be done I thought that would be fine , got a message today explaining that the main dealer has only got one of the wings and the other is in Germany !!! Apparently none of these wings (not sure which side) are in the country !!!!
This surely can't be true ???
Gotta wait till next Tuesday before they get a delivery !!! Not expected to my golf back till next Friday now !!!

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