Author Topic: * VW - RUST & WARRANTY * RESULT!!!! (Read 209070 times)

ArildStavrum · « **Reply #405 on:** June 18, 2013, 12:33:00 pm »

I had mine at at VW Lookers Battersea last Wednesday. Service bloke took pictures, I have very small bubbling on 1 wheel arch, and he called me yesterday to confirm VW UK have agreed to pay 100%. Its likely they will replace the bubbling wheel arch and repair the root cause on the other.

He has passed my details to the bodyshop who should call me to arrange a time to drop the car in. Saying that he just called back today as the body shop have asked the mileage on the car, which seems a bit strange. Not sure why the mileage would matter.

I'll wait and see what happens.

edd666999 · « **Reply #406 on:** June 18, 2013, 01:15:00 pm »

Quote from: ArildStavrum on June 18, 2013, 12:33:00 pm

I had mine at at VW Lookers Battersea last Wednesday. Service bloke took pictures, I have very small bubbling on 1 wheel arch, and he called me yesterday to confirm VW UK have agreed to pay 100%. Its likely they will replace the bubbling wheel arch and repair the root cause on the other.

He has passed my details to the bodyshop who should call me to arrange a time to drop the car in. Saying that he just called back today as the body shop have asked the mileage on the car, which seems a bit strange. Not sure why the mileage would matter.

I'll wait and see what happens.

He called back because HE was suppose to ask you the mileage on the first call but forgot, instead of just saying sorry i forgot to ask he blamed someone else

RedRobin · « **Reply #407 on:** June 20, 2013, 04:03:23 pm »

^^^^
The mileage shouldn't make any difference - VW agreed to my wings repair at over 100k miles (and over 7 years old).

edd666999 · « **Reply #408 on:** June 27, 2013, 06:46:10 pm »

After depth being taken, how long did Vw take to decide?

TomGTI · « **Reply #409 on:** June 27, 2013, 06:52:20 pm »

I'm still waiting to here about my sills to be sorted, I was told vw would pay 75% towards it happy with that.

mart. · « **Reply #410 on:** July 08, 2013, 08:46:34 pm »

Hi. Could i get a copy of the pdf please?
Martz2003@hotmail.com

I noticed rear arch rust pretty much 1/2 of the inside arch. Whats vw stance on rear arch as most of this thread is about the fronts?

edd666999 · « **Reply #411 on:** July 09, 2013, 01:56:23 am »

£336 to replace one arch and that's apparently 50/50.

Currently putting together a complaint.

phil bert · « **Reply #412 on:** July 09, 2013, 09:08:03 pm »

I been told its going to cost me £295 with the 50/50 good will from vw uk to replace my 1 wing the guy never took pictures or anything not really happy with the outcome , rand him back today and had a major chip on is shoulder

sf1506 · « **Reply #413 on:** July 09, 2013, 11:18:24 pm »

Ive also got some bubbling/ rust starting on my rear passenger rear arch, has anyone had the same problem and had it sorted?

torque777 · « **Reply #414 on:** July 10, 2013, 06:32:45 am »

I've got rust coming through on mine arond the high level brake light ?? Is it best to just go into local vw dealers and see yhe warranty guy first then ??

sent using my own fingers

Pmoky gti · « **Reply #415 on:** July 10, 2013, 11:59:26 am »

Mine went in on Monday
Should be back with me Friday
At first they said 50/50 but in the end Vw uk said 100% happy days
Costing £700 for both front wings!ouch

jonnboyy69 · « **Reply #416 on:** July 10, 2013, 12:01:34 pm »

I'd be interested in knowing the various quotes ppl have received from the dealers for repairing just the one wing. Im waiting to get a quote from mine for the predictable 50/50 scenario for my rusty wings. Hoping it is below £300 fingers crossed

ConeKiller · « **Reply #417 on:** July 10, 2013, 12:46:54 pm »

Quote from: jonnboyy69 on July 10, 2013, 12:01:34 pm

I'd be interested in knowing the various quotes ppl have received from the dealers for repairing just the one wing. Im waiting to get a quote from mine for the predictable 50/50 scenario for my rusty wings. Hoping it is below £300 fingers crossed

Hold out for the 100%, VW can't agree 50/50 with some then cover it all for others!

phil bert · « **Reply #418 on:** July 10, 2013, 02:38:41 pm »

Quote from: ConeKiller on July 10, 2013, 12:46:54 pm

Quote from: jonnboyy69 on July 10, 2013, 12:01:34 pm
I'd be interested in knowing the various quotes ppl have received from the dealers for repairing just the one wing. Im waiting to get a quote from mine for the predictable 50/50 scenario for my rusty wings. Hoping it is below £300 fingers crossed

Hold out for the 100%, VW can't agree 50/50 with some then cover it all for others!

totally agree with this when I confronted my dealer about this he just said that's not possible and that its all false if people are saying they getting 100% of the cost cover

jonnboyy69 · « **Reply #419 on:** July 10, 2013, 02:46:35 pm »

Ahh I agree they shouldnt discriminate, however everyones experience/result seems to be subjective to particular details and are varied (Thats assuming from reading thru this thread that all ppl are saying is true). I would love to hold out for 100% but one wing has been previously touched up and VW is making out they are doing me a favour by doing the other for free....looks like they got me over a barrel at moment.... not cool.

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