autoperfection

[joesgti]

I'm not trying to have a dig at them because I know how difficult it is to run a mail order business sometimes, but I have been promised the items a few times now and nothing has turned. I'm just a little worried about my hard earned cash

Dan 

thats no excuse, i send over 500 items a day with royal mail, 1 or 2 a week may get lost but my feedback based on over 80,000 ratings is 98.7% good, hate to say it but ive NEVER had a problem with cleanyourcar.

[djk112]

I'm not trying to have a dig at them because I know how difficult it is to run a mail order business sometimes, but I have been promised the items a few times now and nothing has turned. I'm just a little worried about my hard earned cash

Dan 

thats no excuse, i send over 500 items a day with royal mail, 1 or 2 a week may get lost but my feedback based on over 80,000 ratings is 98.7% good, hate to say it but ive NEVER had a problem with cleanyourcar.

I know what your saying, I dont quite send that amount out but I do send some large consignments of around 30 parcels to one place and rarely have any delivery issues.

Tomorrow is the latest date set with them for my bits and bobs to arrive so I will let you know how I get on

What is it you do by the way Joesgti?

Dan 

[joesgti]

family business, wholesale cds/dvd's, but supply the public through sites such as amazon. 

[djk112]

family business, wholesale cds/dvd's, but supply the public through sites such as amazon. 

Superb, I buy stuff through amazon so I'am probably already a happy customer of yours 

[JPC]

Like you say Joe, you should always keep customers informed!

I let you know your a fruit loop on a daily basis!

[stealthwolf]

Does he need reminding that often? 

[markymark]

I know them personally as they live close by, I'm not looking to rubbish them, far from it, I just wish they would communicate better with customers. They are a great couple and very passionate about what they do/sell, I understand there are other issues going on it's just a shame that it is starting to affect there business.
Hopefully they will resolve there issues soon and get back to the good service we are used too!

[djk112]

I know them personally as they live close by, I'm not looking to rubbish them, far from it, I just wish they would communicate better with customers. They are a great couple and very passionate about what they do/sell, I understand there are other issues going on it's just a shame that it is starting to affect there business.
Hopefully they will resolve there issues soon and get back to the good service we are used too!

I'm not looking to damage there business, I'm just a little concerned as it is my first order with them and the £96 was taken out my bank early December and have been promised various dates for delivery and nothing has arrived. Just hope it turns up tomorrow as they are on holiday soon and will turn my wait into 8 weeks 

Dan 

[markymark]

I know them personally as they live close by, I'm not looking to rubbish them, far from it, I just wish they would communicate better with customers. They are a great couple and very passionate about what they do/sell, I understand there are other issues going on it's just a shame that it is starting to affect there business.
Hopefully they will resolve there issues soon and get back to the good service we are used too!

I'm not looking to damage there business, I'm just a little concerned as it is my first order with them and the £96 was taken out my bank early December and have been promised various dates for delivery and nothing has arrived. Just hope it turns up tomorrow as they are on holiday soon and will turn my wait into 8 weeks 

Dan 

I know that Dan, I understand your concern! They are good honest people so you will get your goods!

[djk112]

I know that Dan, I understand your concern! They are good honest people so you will get your goods!
[/quote]

Thanks for your reassurance 

[chip20]

Don't mean to jump on the band waggon but I have had problems in the past with orders not turning up when promised and no replys to emails and paying for nextday postage but not gettting for a couple of week! They are lovely people and hope they can get things sorted out soon!

[Greeners]

I know them personally as they live close by, I'm not looking to rubbish them, far from it, I just wish they would communicate better with customers. They are a great couple and very passionate about what they do/sell, I understand there are other issues going on it's just a shame that it is starting to affect there business.
Hopefully they will resolve there issues soon and get back to the good service we are used too!

I'm not looking to damage there business, I'm just a little concerned as it is my first order with them and the £96 was taken out my bank early December and have been promised various dates for delivery and nothing has arrived. Just hope it turns up tomorrow as they are on holiday soon and will turn my wait into 8 weeks 
     
Dan 

That's just not good enough, if they can't despatch they should have refunded you weeks ago. I too know the guys very well but whatever way you dress it up that is very poor service............ Shame 

[Top Cat]

This is just old ground we have been here before. She will be on here next week shouting outrage that we did not contact her first instead of going public, and as usual send me a PM of pain.    .

[QD MBE]

I know them personally as they live close by, I'm not looking to rubbish them, far from it, I just wish they would communicate better with customers. They are a great couple and very passionate about what they do/sell, I understand there are other issues going on it's just a shame that it is starting to affect there business.
Hopefully they will resolve there issues soon and get back to the good service we are used too!

I'm not looking to damage there business, I'm just a little concerned as it is my first order with them and the £96 was taken out my bank early December and have been promised various dates for delivery and nothing has arrived. Just hope it turns up tomorrow as they are on holiday soon and will turn my wait into 8 weeks 
     
Dan 

That's just not good enough, if they can't despatch they should have refunded you weeks ago. I too know the guys very well but whatever way you dress it up that is very poor service............ Shame 

Agreed, hope they have a nice holiday.  

[parks]

Everyone get their items before they went away? I've a parcel at the post office bit not sure if its this.