Revo stock isnt stock????????????

[Sunglasses Ron]

I know it must be hard Dom (fooking hard), but try and keep the faith if you can mate.. It's a hell of a coincidence that this has all come about since the Revo software has been loaded on, but as Dave says, it's highly likely that this is more to do with another part of the car failing. Just need to be diagnosed (which is the problem).
I have done nearly 200,000 miles on Revo software without one hiccup and although there seems to be a current wave of bad press and negativity regarding Revo, I still have nothing but faith in the product and will use them again and again..

Hope you get sorted as soon as possible mate so you can actually enjoy the product for what it is.. 

[vRS Carl]

I wouldn't expect Revo to diagnose a fault over the phone or email. But they don't listen to their so called network of trained and knowledgeable dealers. I know through bitter experience.

Factory stock isnt always full factory stock either. Well at least not the same Model Year car

No, but it will be the exact same software version that was flashed to the ECU on the production line as well as any updates that have been added. The Bosch hardware and software number will be the same as well as checksum values, VAG number, chassis number, software version etc.... I know this as I have checked many cars that we have flashed with full stock software from the Revo database and Winols (map editing software) always shows the file is a 100% match to known Bosch factory files.

As for customer care from Revo, the moment I saw this thread, I rang a revo technician on his mobile out of hours (around 7pm on a saturday night) and they spent 15-20 mins talking through the scenario and possible solutions, cant ask more than that can you?

And as yet nobody knows if its a software fault, it could be anything such as faulty lambda, faulty pcv, boist leak, vac leak, dodgy cat, contaminants in combustion i.e burning oil, breather problem.........

Well i know of more than one car that have had the wrong "factory" file flashed back. Revo's stock database is not always a "100% stock" file from the factory. They take the file from 1 factory car and then keep that on file. They don't bother then to check ECU no's or revisions of the file with any updates like you say. If your car is the same car then thats the file you get regardless of model year. The checksum is not always altered either, again i know from experience.

Otherwise explain to me how an ED30 i know of made S3 power on a "100% Stock Factory" Map

Revo's customer care is not very good once you have a problem. Again i'm speaking from experience. The default answer is "boost leak". I had and have had loads of problems on K03 Stage 2+. I spent a considerable amount of money replacing parts on the car as Revo were adament something was wrong with the car. However i have since gone back to Stage 2 and now make more power/torque than stage 2+ But the software is still apparently not at fault

As you say in this particular case we don't know if it is the software yet. But just because something doesn't show straight away doesn't mean the software is not to blame. It only takes a typo in the code.

Like i said earlier the product, when it works, is very good. However i want backup and customer care that listen's to what i have to say rather than instantly just cutting me off saying it's a hardware fault. Maybe you have a Revo technician's mobile and can call him whenever. But your one of their dealers and they have to be a bit more co-operative with dealers otherwise they can't sell their product.

Remember as well that their customer care is only assessed/tested when someone has a problem

[heavyd]

Well then, looks like things have got stirred up a little here
I wasnt saying that its the map to blame, I merely stated that it was coincidental that it came on just after revo was flashed onto the car. As far as higher levels go, the car had been running Bluefin stage 2+ file until a couple of days before the revo flash.
All I was wanting to do was run the car with a stock map to rule out the map, before I start ploughing loads more money onto parts that I dont even need to buy. I'm going to buy an apr fuel pump anyway to rule that part out, £763, I've already bought a MAF, £108, some people say it might be the primary  lambda sensor £110. so that will be £990 spent on a car that had no faults whilst running with bluefin. add that to the MOT in a couple of weeks and the £720 for the 40,000 service due in 3 weeks,  this is starting to get expensive
If the oem map is on and the fault code comes back on, then I know revo isnt to blame

[heavyd]

I've just thought,  If I pay for stage 2, then get a pump at a later date, would I still have to pay for a stage 2+ file at a later date even if I've paid for it once before?

[vRStu]

Depends how Dave is feeling.  There may be a labour charge.

[heavyd]

Depends how Dave is feeling.  There may be a labour charge.

I guess there will be, I think I'm his least favourite customer

[vRS Carl]

Well then, looks like things have got stirred up a little here
I wasnt saying that its the map to blame, I merely stated that it was coincidental that it came on just after revo was flashed onto the car. As far as higher levels go, the car had been running Bluefin stage 2+ file until a couple of days before the revo flash.
All I was wanting to do was run the car with a stock map to rule out the map, before I start ploughing loads more money onto parts that I dont even need to buy. I'm going to buy an apr fuel pump anyway to rule that part out, £763, I've already bought a MAF, £108, some people say it might be the primary  lambda sensor £110. so that will be £990 spent on a car that had no faults whilst running with bluefin. add that to the MOT in a couple of weeks and the £720 for the 40,000 service due in 3 weeks,  this is starting to get expensive
If the oem map is on and the fault code comes back on, then I know revo isnt to blame

Your getting similar to me mate.  

If i were you i'd cut your losses now. Get your money back and go back to Bluefin Stage 2. Might not make the same power/torque. But at least the Customer care is good



There is always Custard Clown to try  

[heavyd]

Even better still
http://cgi.ebay.co.uk/Golf-GTI-Remapping-1-8T-2-0T-TFSI-MK4-MK5-MK6-Remap-/310238352169?pt=UK_CarsParts_Vehicles_CarParts_SM&hash=item483ba59329
£199 for 310bhp, must be good

[vRS Carl]

 

[Hedge]

Even better still
http://cgi.ebay.co.uk/Golf-GTI-Remapping-1-8T-2-0T-TFSI-MK4-MK5-MK6-Remap-/310238352169?pt=UK_CarsParts_Vehicles_CarParts_SM&hash=item483ba59329
£199 for 310bhp, must be good

Sounds like a bargain. Lets face it, it can't be any worse than what you have.  

[vRS Carl]

Even better still
http://cgi.ebay.co.uk/Golf-GTI-Remapping-1-8T-2-0T-TFSI-MK4-MK5-MK6-Remap-/310238352169?pt=UK_CarsParts_Vehicles_CarParts_SM&hash=item483ba59329
£199 for 310bhp, must be good

Sounds like a bargain. Lets face it, it can't be any worse than what you have.  

 

 

[Janner_Sy]

Problem is that people will ALWAYS blame the software, but if the software was at fault then EVERY car out there with the same version of REVO would have the same problem, and after we spend time diagnosing a fault it is a component on the car that is at fault 99% of the time.

As for customer care from Revo, the moment I saw this thread, I rang a revo technician on his mobile out of hours (around 7pm on a saturday night) and they spent 15-20 mins talking through the scenario and possible solutions, cant ask more than that can you?

And as yet nobody knows if its a software fault, it could be anything such as faulty lambda, faulty pcv, boist leak, vac leak, dodgy cat, contaminants in combustion i.e burning oil, breather problem.........

The thing with this is he was running stage 2+ bluefin with no issues at all.  he swaps to REVO stage 2+ who release an additonal 50Hp/50lbft across the entire rev rangewith no hardware changes and within 15minutes gets a fault code

Pushing it to far maybe???


He then goes to switch it back to stock, the software tells him its stock, he logs the car but its blatantly not, as its requesting more boost.  It does smell a little of software issues.

[Janner_Sy]

this is alot of the reasons why im slightly reluctant to go REVO for my 1.4TSI.  They always make mor power than the competition, but maybe theres a reason the competition dont push it so much.  im going to wait until the first service before iconsider it again.  i want to see if gear boxes start disintegrating with the torque increases

[PDT]

Just so that people are aware there are 2 versions of stock mode.

1. Sps switch stock, just lowers the boost and timing settings to get close to stock power
2. Full stock mode, only available from a Revo dealer and flashes a full factory original file to the Ecu. This file will be an identical file to the one that the car left the factory with, and in most cases its fully up to date with the latest factory updates.

For some reason the OP's sps switch isnt switching to stock. Personally I dont like the SPS switch, its far to easy for cars owners to play with things and cause problems hence we dont stock or sell them, we tell customers to come back to us if they want it reverted to stock and flash a full factory stock file, but some customers love the product so its horses for courses.

If the problem dissapears when flashed to stock, does this mean the problem is in the software or is the problem being caused by the effect of the software? An underlying engine problem may not show up under standard performance parameters, but may well do under highly tuned conditions.



As a tuner you are always stuck between a rock and a hard place, do you tune for low power figures just to be safe but miles behind the competition when it comes to real power gains or tune for maximum reliable gains and be accused of pushing things too hard? Revo have this covered though, the settings are fully adjustable and customisable to the customers demands and expectations, unlike a 1 size fits all handheld device which often leaves customers dissapointed.


Im starting to sound like a REVO fanboy, but just trying to put some facts accross from a tuers point of view that deals with software for all makes and models and installs software from various tuning developers. 

[heavyd]

So can I come along to get the car flashed then please Dave, Tried ringing a few times to get booked in but you dont answer to my phone number
So just say for example that the fault doesnt come on with the oem map file. Then if I pay for a stage 2 map file, this might be ok as it isnt requesting as much from the engine?
As far as causing problems, the only reason I bought the sps device was to turn the car down a bit for the summer months etc, as I didnt see that running B9T5F5 would have been a goog idea with the stock IC when it eventually starts to get warm up in the summer