Shell V-Power Club but as yet no vouchers!

[Richn83]

Just a quick question about the Shell loyalty card, I have had one and been using only  V power and the other day a V power club card plopped through the letter box but as yet I have never once received the fuel vouchers which I specified when I registered the card.  They clearly have my address right and have logged the fact that I only ever use the good stuff but not that im worthy of any money off for my loyalty.

Can any one fill me in on how often they do there voucher runs?

[Janner_Sy]

i never ever received any vouchers and used the card all time for about 5 months

[stealthwolf]

I've had their card for maybe a year. I got fed up of waiting for vouchers so I emailed Shell. Their response was that my address hadn't been properly recorded when the card was first registered (my fault - forgot to enter the house number, I think). They said the vouchers would come out in Feb (every three months). Nothing's arrived.

I think all of those who've not received any comms should email Shell. A set of emails might prompt them to do something.

[alexperkins]

You have to fill up with a pretty serious amount of vpower to get the vouchers  

You also need to ensure youve chosen Fuel Vouches as the reward on their website after youve logged into your card account.

As for how often, I generally get my vouchers and a V magazine (their own magazine about ferraris and what not) once a quarter

[stealthwolf]

Try driversclub@shell.co.uk though they seem to prefer you to log in and contact then via their form (you still need to give the same details as if contacting via email).

[gti265]

iv had mine around 6 months never recived anything :(

[alan_n]

iv had mine around 6 months never recived anything :(

ditto!

[Hedge]

I've had their card for maybe a year. I got fed up of waiting for vouchers so I emailed Shell. Their response was that my address hadn't been properly recorded when the card was first registered (my fault - forgot to enter the house number, I think). They said the vouchers would come out in Feb (every three months). Nothing's arrived.

I think all of those who've not received any comms should email Shell. A set of emails might prompt them to do something.

I had the same story. I have had my V-Power card after they sent it to me and still claimed that my address was wrong. Any excuse. Sorted out now but still no vouchers despite several thousand points.

[Sunglasses Ron]

So it's not just me then....  Had mine for about 7 months, put in around £600 a month of motion lotion and not a fooking thing.. Joke!

[vRStu]

I spend a small fortune with them (Ok so maybe not as much as Hedge) and get fcuk all.  I have tried phoning and emailing, as well as confirming my details are correct on the website - Still nothing.

[vRS Carl]

Same here. Been with them for months and never had anything. I gave up contacting them now 

Nobody spends as much as Hedge on Fuel. He does, after all, run a car with the fuel consumption of an Aircraft Carrier

[alexperkins]

I best keep my vouchers safe then  they seem like gold dust atm!

[Richn83]

Ok well sounds like its not just me then, I was starting to wonder about the address etc but then the V-Power card found its way to me, will have to double check on the site again regarding the fuel vouchers!  At least I now get a form of cash back/point with the barclaycard freedom scheme that shell joined although I might have to move to Tesco if they dont sort out the fuel vouchers at least you can get reward points and use them!

[GTIjames]

you can add me to the list of disgruntled vpower card holders 

only ever received vouchers once for £5 and that was when i had the standard card, since i was upgraded to vpower one about 9 months ago I have received nothing. i stick in 25ltres of the stuff once or twice each weekend to satisfy my     fix

[Gene Hunt]

My vouchers always come through on time BUT i did have a few problems to start with.Went to a small Shell garage on Saturday & V-Power there was £1.37.9 a litre !!! .£1.34.9 at my local one.