Shell V-Power Club but as yet no vouchers!

[JJ]

Guys, when you were moved up to the Shell V-Power Club and were sent the new Club card, was it a seemless transaction or did you have to register the new card?  I would have thought it seemless but I can't log onto my account using the membership number on my new card.  I did wonder if I was entering the password incorrectly so requested a reminder but I get a message saying "Invalid user/There is no user with such data/" when entering my e-mail address and date of birth.  P*ss flaps!

[alexperkins]

At least I now get a form of cash back/point with the barclaycard freedom scheme that shell joined although I might have to move to Tesco if they dont sort out the fuel vouchers at least you can get reward points and use them!

I have yet to find anywhere useful to spend my barclaycard money lol ive got quite alot on there too. Where have you found to use it up rich?

[Ands GTi]

Guys, when you were moved up to the Shell V-Power Club and were sent the new Club card, was it a seemless transaction or did you have to register the new card?  I would have thought it seemless but I can't log onto my account using the membership number on my new card.  I did wonder if I was entering the password incorrectly so requested a reminder but I get a message saying "Invalid user/There is no user with such data/" when entering my e-mail address and date of birth.  P*ss flaps!

I had to register my card after being moved up at www.shell.co.uk/driversclub first. Get voucher letter every few months, had one June 2010, September 2010 and November 2010. Am expecting the next set through the post soon 

[TonyZed]

I get my fuel money off vouchers every 3 months too.
The problem I have is that the cards sometimes give up, and the process of getting a new one sorted is awful.


TonyZ

[Hedge]

Nobody spends as much as Hedge on Fuel. He does, after all, run a car with the fuel consumption of an Aircraft Carrier

It's more like the Exxon Valdez  

Just checked my balance and it is over 10000. I hope according to their statement dates that they should cough in Feb.

In my case they had my house number, town where I live and post code but didn't send anything because they didn't have my street. I pointed out a Google search would have given them the correct details and in fairness house number and post code should be enough.

I think it is just any excuse not to pay out but having been through the pain if I don't get anything I will go medieval at them.  

[vRStu]

Did you phone them H?

[Hedge]

Did you phone them H?

Email. I couldn't find a phone number at the time.

[vRS Carl]

I think it is just any excuse not to pay out but having been through the pain if I don't get anything I will go medieval at them.  

Can i come and help

[stu_no_1]

I've been filling up at shell for the last 2 years about 60 pound a week and never received anything can never be bothered chasing it up went on the website once and my address and everything was there and set to vouchers didn't know what was wrong wonder if I would get all those vouchers back if I emailed them

[Richn83]

At least I now get a form of cash back/point with the barclaycard freedom scheme that shell joined although I might have to move to Tesco if they dont sort out the fuel vouchers at least you can get reward points and use them!

I have yet to find anywhere useful to spend my barclaycard money lol ive got quite alot on there too. Where have you found to use it up rich?

Not looked into spending them to be honest, I already had the card so just switched putting the fuel onto the credit card rather than debit and pay it off at the end of the month.  Will have to have a look at some point to see if there is something interesting, was hoping they might start doing me some money towards fuel!

[Richn83]

Also if any one wants to have a go at them the letter I got through with my card has the number for customer services 08459 006 008 

[RedRobin]

.
I guess I've been lucky. Always received vouchers and magazine every few months (quarter I expect). I've had the Shell card before V-Power started - I think it was called Opti-something, but well over 5 years ago. Pity my godfather isn't still alive, he was fairly senior in Shell and I expect I could have done something to help, especially being a Greek.

What pisses me off though is not being able to also add the Shell points in Europe. I've spoken to them about that several times and the answer always is that they haven't got the mechanism for it... Then why don't they fecking set it up! Makes a mockery of a unified Europe.

[robern2]

like robin, i get vouchers every quarter, typically 5 pounds or so which is good given the wife and i only fill up twice per month for each of our cars.

.
I guess I've been lucky. Always received vouchers and magazine every few months (quarter I expect). I've had the Shell card before V-Power started - I think it was called Opti-something, but well over 5 years ago. Pity my godfather isn't still alive, he was fairly senior in Shell and I expect I could have done something to help, especially being a Greek.

What pisses me off though is not being able to also add the Shell points in Europe. I've spoken to them about that several times and the answer always is that they haven't got the mechanism for it... Then why don't they fecking set it up! Makes a mockery of a unified Europe.

[Richn83]

well just been on looking at my account I have 1,100 points sat there.  All details were as they should be but the new v-power card wasnt linked to my account, had to sign in with my old card, I have added the v-power card to the account as a recent fill up on saturday (first with the new card) wasnt registered on the history.  Let see if that helps with some vouchers!

Also seen that you can now earn points by online shopping through the shell portal with some big chains to rack points up quicker, black circles were on there currys pc world dixons as well Dell Apple HMV etc Also Tesco might be a good way to rack up some extra points if you have any purchases already planned!

[rich83]

.
I guess I've been lucky. Always received vouchers and magazine every few months (quarter I expect). I've had the Shell card before V-Power started - I think it was called Opti-something, but well over 5 years ago. Pity my godfather isn't still alive, he was fairly senior in Shell and I expect I could have done something to help, especially being a Greek.

What pisses me off though is not being able to also add the Shell points in Europe. I've spoken to them about that several times and the answer always is that they haven't got the mechanism for it... Then why don't they fecking set it up! Makes a mockery of a unified Europe.

As im sure you know robin.. that is utter BS! In a digitalised ages, ANYTHING is possible but it requires willing, something which obviously Shell dont have.

Im a little against these fuel cards because it actually saves you very little but forces your hand to use certain garages. If they want my business exclusively, they will have to make me a better offer than a fancy V-Power card and a 5pound voucher every quarter.