Just picked my car back up having had the coil packs changed this morning.
Drive is definitely much smoother
.
I asked for a copy of the paperwork, which they duly supplied, and checked that they had made a note in the 'Workshop Comments' section of my service book as asked. They had recording "28FS" (the campaign number) along with the mileage and date.
Very happy with the service from Parkway VW as usual!