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Author Topic: So, went to collect my car after cambet  (Read 11845 times)

Offline SteveS

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Re: So, went to collect my car after cambet
« Reply #15 on: March 17, 2011, 10:04:52 pm »
you have no idea... :sad1:
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Offline SteveS

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Re: So, went to collect my car after cambet
« Reply #16 on: March 18, 2011, 09:22:45 am »
So went to get it. waited 30mins or so for them to tell me if it's a reset or more..

guess what, u hit the nail on the head. cambelt is a tooth or so out... they even said they took it for a test drive...

spoke to the service manager... again... all he could say it they marked and checked it and even asked him to look so they don't know how its out, blah blah.. even asked if vwr had changed trimming or nething??? wtf??

only thing i get in the way of apology or goodwill was a "sorry", f'ing joke
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Offline rich83

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Re: So, went to collect my car after cambet
« Reply #17 on: March 18, 2011, 09:26:07 am »
Letter to vwuk i think... that could have been engine game over!
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Offline SteveS

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Re: So, went to collect my car after cambet
« Reply #18 on: March 18, 2011, 09:27:04 am »
they are all sh*t, i have spoken to them so many times too and get no where
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Offline martziniuk

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Re: So, went to collect my car after cambet
« Reply #19 on: March 18, 2011, 09:37:55 am »
The main thing is it's fixed with no damage.  :happy2:
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Offline SteveS

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Re: So, went to collect my car after cambet
« Reply #20 on: March 18, 2011, 09:39:34 am »
its not fixed. they still have it. late again for work, time, inconvenience and the fact they shouldn't get this wrong to begin with!
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Offline martziniuk

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Re: So, went to collect my car after cambet
« Reply #21 on: March 18, 2011, 10:04:28 am »
Oh right, did they use new stretch bolts in the engine mounts like they are supposed to?
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Offline SteveS

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Re: So, went to collect my car after cambet
« Reply #22 on: March 18, 2011, 10:13:10 am »
don't even go there. i highly doubt it! but id rather not even know to ask...

if they don't offer me anything by the time i go collect the car then i will say myself how disappointed i am they havnt even had the curtsey to offer me some sort of compensation, so i want to know what they are going to do.. and no i don't want a free service (i have a plan)
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Offline PDT

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Re: So, went to collect my car after cambet
« Reply #23 on: March 18, 2011, 10:42:27 am »
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Offline SteveS

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Re: So, went to collect my car after cambet
« Reply #24 on: March 18, 2011, 10:46:55 am »
Not cunning, only bog standard service :)
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Offline PDT

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Re: So, went to collect my car after cambet
« Reply #25 on: March 18, 2011, 10:51:31 am »
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Offline SteveS

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Re: So, went to collect my car after cambet
« Reply #26 on: March 18, 2011, 10:52:04 am »
that's about right  :rolleye:
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Offline Creatz

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Re: So, went to collect my car after cambet
« Reply #27 on: March 18, 2011, 11:07:17 am »
Quote from: SteveS on March 18, 2011, 10:52:04 am
that's about right  :rolleye:

I know this don't help, but i recently had my cam belt done at VW Ridgeway Wantage
and they did a superb job,not sure how far away they are from you but for anyone close
to them,it might be worth the drive  :happy2:
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Offline SteveS

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Re: So, went to collect my car after cambet
« Reply #28 on: March 18, 2011, 12:12:13 pm »
Oh it gets better!

The guy who worked on my car is not in today.... they want him to work on it, no one else??? so they want to keep it till Monday!!!!! I said surely your engineers have the experience to do the job not just one guy but as THIS guy did it, they want HIM to do it again!?!?!?

pending call from service manager
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Revo Stage2+ (LT) | Evoms Intake, K&N Filter | VWR LSD | Milltek R32 TBE | VWR Engine Mounts | VWR Big Front & S3 Rear Brakes | VWR Springs |  VWR Shortshift | SuperPro Bushes |  Recaro Seats

Offline rich83

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Re: So, went to collect my car after cambet
« Reply #29 on: March 18, 2011, 12:14:01 pm »
Tell them you want the car back today... no questions asked!
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