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Author Topic: So, went to collect my car after cambet  (Read 11683 times)

Offline SteveS

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Re: So, went to collect my car after cambet
« Reply #45 on: March 18, 2011, 02:58:03 pm »
they called the guy in from his dar off...they say.... and he wants to offer me £50 compen... big f*cking woop
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Offline joesgti

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Re: So, went to collect my car after cambet
« Reply #46 on: March 18, 2011, 02:59:38 pm »
say you want £100 or you are going to report them to VWUK for very bad service.
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Offline SteveS

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Re: So, went to collect my car after cambet
« Reply #47 on: March 18, 2011, 03:03:36 pm »
i tried, said that's all he can offer. so yea, i think i will just call. think the service director is in Ruislip spoken to her before. Lorraine...
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Offline E30Dom

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Re: So, went to collect my car after cambet
« Reply #48 on: March 18, 2011, 03:04:53 pm »
I'd take to VW, it needs to be reported they can't even do a cambelt...
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Offline SteveS

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Re: So, went to collect my car after cambet
« Reply #49 on: March 18, 2011, 03:06:30 pm »
i have rung them so many times about issues, they don't do much about it either.. but i will..£50 is almost an insult
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Offline Richn83

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Re: So, went to collect my car after cambet
« Reply #50 on: March 18, 2011, 03:12:42 pm »
The fact that they have offered you money has admitted they are at fault and know it!  how much was the total bill for the job as it will help to compare how much of an insult £50 is.
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Offline rich83

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Re: So, went to collect my car after cambet
« Reply #51 on: March 18, 2011, 03:15:04 pm »
Hertfordshire County Council
Trading Standards
Mundells
Welwyn Garden City
Hertfordshire
AL7 1FT


t: 08454 040506 (Consumer Direct for consumer advice)
f: 01707 292477
w: Hertfordshire County Council Trading Standards website

Notes: Business and Commercial Advice: 01707 292429 Mon - Fri 9am - 5p
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Offline SteveS

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Re: So, went to collect my car after cambet
« Reply #52 on: March 18, 2011, 03:20:08 pm »
380
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Offline vRStu

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Re: So, went to collect my car after cambet
« Reply #53 on: March 18, 2011, 03:35:31 pm »
I don't think you should be paying the labour element of this job at the very least.

As has already been pointed out you take the car to the OEM franchise to avoid mistakes like this.  It's a simple mistake but your car should not have left the service bay in this state let alone be parked up and ready for you to collect it.

http://www.volkswagen.co.uk/owners/service-promise/volkswagen-knows

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Offline E30Dom

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Re: So, went to collect my car after cambet
« Reply #54 on: March 18, 2011, 03:43:40 pm »
good job nothing went seriously wrong, valves clashing etc...
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Offline SteveS

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Re: So, went to collect my car after cambet
« Reply #55 on: March 18, 2011, 03:44:25 pm »
 :sick:
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Offline martziniuk

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Re: So, went to collect my car after cambet
« Reply #56 on: March 18, 2011, 05:45:42 pm »
Quote from: LOWR32 on March 18, 2011, 03:43:40 pm
good job nothing went seriously wrong, valves clashing etc...
I don't think that's gonna happen with one tooth out, It's just a case of the best not being tight enough when fitting, new belts don't bend much.
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Offline SteveS

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Re: So, went to collect my car after cambet
« Reply #57 on: March 18, 2011, 06:28:33 pm »
collected and.......................










marked my alloy... not really badly but marked!!! and the service manager is now off!!

lost for words
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Offline vRStu

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Re: So, went to collect my car after cambet
« Reply #58 on: March 18, 2011, 06:32:39 pm »
Really not your day is it.
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Offline SteveS

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Re: So, went to collect my car after cambet
« Reply #59 on: March 18, 2011, 06:33:17 pm »
day??? this has been two weeks now, not to mention other things going on.
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