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Author Topic: Found Dreaded Rust :(  (Read 3673 times)

Offline Betty02

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Found Dreaded Rust :(
« on: March 21, 2011, 02:38:41 pm »
Cleaned the car over the weekend and whilst giving it a once over with the clay bar I spotted a small scab of rust in the bottom left had corner of the passengers door.

This doesn't seam the most common place and I have read many threads of VW getting out o there 12 year rust warranty. I didn't get the car new and it's an 05 plate, I got it just before xmas so wondering if there is even any point in ringing VW?

If I do what is the best thing to say to tackle the situation?
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Offline Five Alive

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Re: Found Dreaded Rust :(
« Reply #1 on: March 21, 2011, 10:23:30 pm »
Definately worth a call at worst all they can say is no, but i have just bought mine its a 54 and they are looking into a bit of rust for me they didn't laugh me out of the dealership,

Offline Boothy

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Re: Found Dreaded Rust :(
« Reply #2 on: March 22, 2011, 09:37:28 am »
Its not the dealer thats the issue, it VW who have to approve the warranty claim and certainly your first port of call mate. Good luck.

Offline gazon69

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Re: Found Dreaded Rust :(
« Reply #3 on: March 22, 2011, 11:23:18 am »
I have the same issue pal.'mine being on a 56 plate. read all the hastle people on here have had with vw so I just can't be bothered. I'm gonna get a pal to sort it

Offline Betty02

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Re: Found Dreaded Rust :(
« Reply #4 on: March 22, 2011, 01:02:37 pm »
Going to give them a ring tomorrow,w they will no doubt need to know my reg plate, well it's on a private so will need to find out the one it was on before hand!
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Offline Boothy

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Re: Found Dreaded Rust :(
« Reply #5 on: March 22, 2011, 01:16:17 pm »
Just give them your chassis number from the bottom of the windscreen.

Offline The1Nick

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Re: Found Dreaded Rust :(
« Reply #6 on: March 22, 2011, 01:51:56 pm »
good luck, i am interested to see what they say - esp as i have a 2005  :fighting:

Offline Kalpsn2000

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Re: Found Dreaded Rust :(
« Reply #7 on: March 22, 2011, 02:32:05 pm »
Do you have a FVWSH?

I have read that it really helps with rust warranty claims.
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Offline Betty02

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Re: Found Dreaded Rust :(
« Reply #8 on: March 22, 2011, 02:40:52 pm »
Nope not a full VW as it got serviced by the garage I bought it of, all ones before that are VW and that was done 2k miles ago.

Anyway either I have low expectations or my local VW service manager was really really nice? Saying that my previous car was a brand new Renault Twingo GT and within 1 month had 3 snapped engine mounts, 1 gearbox mount and a blow box and the customer service was dreadful! Either way...

Rang up about the coilpack and he's got my chassis number, said they usually sent a letter out for recalls but never the less he wants the car to be same so will check this.

Mentioned the rust, he said he is sure this will come under the 8 year paint protection warranty. Asked if it has been chipped so explained it's location and stated it can't get chipped.

I said it was really small and he interrupted me and said as time goes on it will grow and get a lot worse so wants it sorting!

Again he's not sure any of the above is covered yet so is digging around and will call me back today or tomorrow morning!

So far so good! This is VW In Blackpool!
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Offline alexperkins

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Re: Found Dreaded Rust :(
« Reply #9 on: March 22, 2011, 02:50:24 pm »
Ive found a few little dots but it seems to have come about from stone chips that have been touched over, so I don't think I'd have a leg to stand on  :sad1:


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Offline Betty02

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Re: Found Dreaded Rust :(
« Reply #10 on: March 23, 2011, 09:57:38 am »
Nope anything from a stone chip they will not fix. I had a call back this morning and need to ring the service guy tomorrow explain where the rust is exactly and he will decide if it is a chip-able place, where it is I am 99% certain it started on the inner edge of the door so therefore can't have been chipped?

If it comes out it wasn't a chip he wants me to go down get it assesd and repaired.
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Offline Betty02

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Re: Found Dreaded Rust :(
« Reply #11 on: March 23, 2011, 10:29:33 am »
Some pictures of my rust, yeah it is really small but I don't like things like this on my car!







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Offline Boothy

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Re: Found Dreaded Rust :(
« Reply #12 on: March 23, 2011, 03:16:37 pm »
I still find it unbelievable that a modern car can be so effected by rust in so many different areas. Pretty poor really.

Offline alexperkins

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Re: Found Dreaded Rust :(
« Reply #13 on: March 23, 2011, 03:25:15 pm »
I still find it unbelievable that a modern car can be so effected by rust in so many different areas. Pretty poor really.

Its crazy really

My old 1.3 genesis from 1990 didnt have a spot of rust on it, and that was going on 20 years. Even my old polo from 2000 didnt have a spot on it, but the GTI being 4 years old does - wheres the logic!


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Re: Found Dreaded Rust :(
« Reply #14 on: March 23, 2011, 05:11:01 pm »
Screams panel damage and poor repair job to me because factory fitted galvanized panels cannot rust.