The ONLY place I will let touch my cars, and they have for many many years without so much as gripe.
Everything 100% first time.
They'll tell me when something's a waste of time/money, even if it means them losing the work.
Never once had a bill I didn't think was worth it.
They're not forum people, you don't hear about them because they don't come on forums singing their own praises, they don't need to. They're busy because people know they're good. They've been there for what, 30 years? You don't last that long in this game without a good rep.
Mike and a few others are all 'sent to VAG in Germany' master techs. Genuinely understand ECUs too, ask Revo's opinion of him if you need back up, they'll tell you he's one of the best.
They look after everything from classic cars to the owner's son's 997 Carerra Cup race car (James Pickford, ex Cupra Cup & BTCC), and everything in between.