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Author Topic: Broadband what you all got  (Read 4522 times)

Offline MAT ED30

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Broadband what you all got
« on: July 01, 2011, 11:31:03 am »
Thinking of leaving virgin media as I pay crazy money at the mo for broadband and phone so what's everyone on and what the customer services like ie phoning India does my head in   :rolleye:

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Offline mattchaps

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Re: Broadband what you all got
« Reply #1 on: July 01, 2011, 11:40:46 am »
Sky's basic package which effectively costs me £2.50 a month as I have a landline contract with them too. Speedtest.net results consistantly show 3Mb/s download which is more than adequate for me. When I've phoned them I seem to speak to English people.
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Offline MAT ED30

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Re: Broadband what you all got
« Reply #2 on: July 01, 2011, 11:43:44 am »
I was with sky before virgin and it was shocking service I must have had 5 routers from them and called india a few times a month and that p1ssed me off big time

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Offline edd666999

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Re: Broadband what you all got
« Reply #3 on: July 01, 2011, 11:57:59 am »
If you want IMO the best broadband supplier go with BE THERE or O2 broadband.

Their call centers are not in the UK but speak exceptional English and the twice I have had an issue with my line, the first time it took 8hours to resolve and that was by getting a BT engineer to me! in 8 hours!

The 2nd time i had a new router with me next day and you deal with one person via email or phone from start to Finnish.

I have the bonded pro package so 2lines bonded together because cable or fiber is available yet in my area and i run a web server and a BES server.

Offline mattchaps

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Re: Broadband what you all got
« Reply #4 on: July 01, 2011, 11:59:08 am »
Previous to Sky I'd been with BT for about 7 years and although I never had a problem with the serive, I did get annoyed with paying £24.95 a month for 2.5Mb/s, even more so when I switched to Sky (nothing physical changed) yet I get an increase in line speed and save over £20 a month! Have even managed to move home and Sky did a good job of it, no charge although I had to change my number and it took 2 weeks to activate the line at the new house as they had to wait for a BT Openreach engineer to do his bit first. Other than that, no complaints so far!
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Offline rich83

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Re: Broadband what you all got
« Reply #5 on: July 01, 2011, 12:01:21 pm »
anyone got BT Infinity?

Offline vRStu

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Re: Broadband what you all got
« Reply #6 on: July 01, 2011, 12:04:57 pm »
Hedge has.  :sad1:
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Offline rich83

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Re: Broadband what you all got
« Reply #7 on: July 01, 2011, 12:06:39 pm »
Ahh haa! Im being badgered by BT to have it, they must have rang me 10 times this week (I ignored 9 of them)

I should get 33.3Mb download 7.5Mb upload according to BT!

Offline MAT ED30

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Re: Broadband what you all got
« Reply #8 on: July 01, 2011, 12:07:53 pm »
How much is that a month?

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Offline rich83

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Re: Broadband what you all got
« Reply #9 on: July 01, 2011, 12:10:18 pm »
How much is that a month?

£18 PM for 40GB and weekend calls
£28 PM for unlimited and anytime calls

Offline vRStu

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Re: Broadband what you all got
« Reply #10 on: July 01, 2011, 12:10:30 pm »
That would be awesome.

I'm having line issues at the moment, I've spent the last 3 weeks or so at between 200 and 350 kb.  At the moment my line is capped at 500kb despite being sync'd at 2.2Mb.

Four engineer visits and we're still having issues.
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Offline mattchaps

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Re: Broadband what you all got
« Reply #11 on: July 01, 2011, 12:10:59 pm »
Ahh haa! Im being badgered by BT to have it, they must have rang me 10 times this week (I ignored 9 of them)

I should get 33.3Mb download 7.5Mb upload according to BT!

Unless you stream HD porn movies or a serious amount of data, is it worth it?

Edit: The pricing isn't too bad tho!
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Offline MAT ED30

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Re: Broadband what you all got
« Reply #12 on: July 01, 2011, 12:13:04 pm »
Been looking at 02 as they are doing 6 months free broadband for 02 customers at the mo
http://www.o2.co.uk/6monthoffer

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Offline rich83

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Re: Broadband what you all got
« Reply #13 on: July 01, 2011, 12:13:24 pm »
Ahh haa! Im being badgered by BT to have it, they must have rang me 10 times this week (I ignored 9 of them)

I should get 33.3Mb download 7.5Mb upload according to BT!

Unless you stream HD porn movies or a serious amount of data, is it worth it?

Edit: The pricing isn't too bad tho!

What do ya know...... who have you been speaking to!??  :scared:


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Offline MAT ED30

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Mods yes but way too many to stick in this little box