Had my car serviced today with my local main dealer, they carried out a major service and brake fluid change. When I picked the car up the usuall chat about things that need attention started, passenger side CV boot is just starting to split, fair enough i thought, but I could not believe it when he said drivers side rear tyre has no dust cap... and he never replaced it! Also when I checked service book he had not replaced The spark plugs.. To be fair when I mentioned it he took my keys back off me and got them replaced..
Oh by the way I paid £16 extra to have long life oil.
That's my second service with this main dealer, think I'll be trying a different one next time.