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Author Topic: Main dealer service.  (Read 3201 times)

Offline micaerin

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Main dealer service.
« on: July 25, 2011, 06:51:10 pm »
Had my car serviced today with my local main dealer, they carried out a major service and brake fluid change. When I picked the car up the usuall chat about things that need attention started, passenger side CV boot is just starting to split, fair enough i thought, but I could not believe it when he said drivers side rear tyre has no dust cap... and he never replaced it! Also when I checked service book he had not replaced The spark plugs.. To be fair when I mentioned it he took my keys back off me and got them replaced..
Oh by the way I paid £16 extra to have long life oil.
That's my second service with this main dealer, think I'll be trying a different one next time.

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2007 GTI DSG, Xenon's, Armrest 6 Disc ,Rear Parking Sensors,Sunroof,Lux Pack,Cruise,Electric drivers seat,MFSW,RNS 510,Miltek Cat Back.

Offline badly_dubbed

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Re: Main dealer service.
« Reply #1 on: July 25, 2011, 06:59:32 pm »
spark plugs id not be happy about but....a dust cap! you should have hanged him there and then for that! :jumpmove:
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Offline micaerin

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Re: Main dealer service.
« Reply #2 on: July 25, 2011, 07:13:18 pm »
Was quoted £172.09p to replace NS outer CV boot, sounds alot to me oh and £1.32p for dust cap...
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2007 GTI DSG, Xenon's, Armrest 6 Disc ,Rear Parking Sensors,Sunroof,Lux Pack,Cruise,Electric drivers seat,MFSW,RNS 510,Miltek Cat Back.

hugh jass

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Re: Main dealer service.
« Reply #3 on: July 25, 2011, 07:16:50 pm »
 Time to find a good independent  :happy2:
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Offline andrewparker

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Re: Main dealer service.
« Reply #4 on: July 25, 2011, 07:48:19 pm »
How old is the car? As far as I'm aware they won't change the spark plugs on a GTI until it is 6 years old.
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Offline Lazye

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Re: Main dealer service.
« Reply #5 on: July 25, 2011, 08:26:15 pm »
I have the £349 service plan with VW, it had a service recently and they changed oil (long life),oil filter, pollen filter, brake fluid and 4 new sparks plugs! I was a bit disappointed they didn't change the air filter but its a fairly cheap and easy one to do myself (which I have now done).
My ed30 is 4 year old and just turned 60k miles. They prob did the plugs due to mileage i suppose.
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Offline baldwined30

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Re: Main dealer service.
« Reply #6 on: July 25, 2011, 08:49:32 pm »
They changed my spark plugs at 38k and 3.5 years old. Well, thats what the service book says!
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Nasir

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Re: Main dealer service.
« Reply #7 on: July 25, 2011, 09:11:42 pm »
Quote from: micaerin on July 25, 2011, 07:13:18 pm
Was quoted £172.09p to replace NS outer CV boot, sounds alot to me oh and £1.32p for dust cap...

Hahaha, that is a joke.
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Offline micaerin

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Re: Main dealer service.
« Reply #8 on: July 25, 2011, 09:44:01 pm »
Quote from: andrewparker on July 25, 2011, 07:48:19 pm
How old is the car? As far as I'm aware they won't change the spark plugs on a GTI until it is 6 years old.
2007, VW SAY every 4 years or 60000 miles, I was on the service plan and my second year major service, which does include plugs and all filters except fuel filter, also my plan included a brake fluid service, which is not included if you take out the service plan now.
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2007 GTI DSG, Xenon's, Armrest 6 Disc ,Rear Parking Sensors,Sunroof,Lux Pack,Cruise,Electric drivers seat,MFSW,RNS 510,Miltek Cat Back.

Offline JackG

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Re: Main dealer service.
« Reply #9 on: July 25, 2011, 10:02:43 pm »
What dealer is this?
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Offline stealthwolf

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Re: Main dealer service.
« Reply #10 on: July 26, 2011, 12:40:24 am »
You got charged for a dust cap? wTF? I used one dealer and they replaced a missing engine cover bung FOC. Hell, even kwik fit have replaced dust caps on my wheels FOC!
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Offline edd666999

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Re: Main dealer service.
« Reply #11 on: July 26, 2011, 03:28:52 am »
i just had a service + MOT they replaced my rear wiper FOC  :notworthy:
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Offline no golf clubs at all

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Re: Main dealer service.
« Reply #12 on: July 26, 2011, 06:40:30 am »
Main dealer quoted me £249 for a full service, I mentioned ac they want a further £79 are they taking the piss?

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Offline LouCyffer

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Re: Main dealer service.
« Reply #13 on: July 26, 2011, 06:42:48 am »
Depends on what mileage & whether major or minor service. The a/c service sounds about right.
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Black 2008 5 door GTI. Leather, DSG, ipod prep, 18" Monzas. Retrofitted: Cruise, PDC, RNS510, 729 Skoda Bluetooth (thanks SteveP), MFSW buttons (thanks MortyGTTDi), Armrest & vents, covered cupholder, Highline (thanks Kalu), Polar FIS+ (thanks Richn), Reversing camera (thanks MortyGTTDi)

Offline micaerin

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Re: Main dealer service.
« Reply #14 on: July 26, 2011, 10:08:09 am »
Quote from: JackG on July 25, 2011, 10:02:43 pm
What dealer is this?
Eurocanterbury
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2007 GTI DSG, Xenon's, Armrest 6 Disc ,Rear Parking Sensors,Sunroof,Lux Pack,Cruise,Electric drivers seat,MFSW,RNS 510,Miltek Cat Back.
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