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Author Topic: Computer Help  (Read 974 times)

Offline garrardrj

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Computer Help
« on: August 16, 2011, 11:20:52 pm »
So my old laptop was playing up so bought another. Now the old one kept slowing down and freezing and then started running again , could never at the end do two things at once....and thats wasn't anything that should freeze it due to 4gb of ram (is that right?). Tried to restore it back to the original with the disc provided in order to flog it but the re boot keeps freezing and have not been able to restore to original factory due to the freezing...have tried 6/7 times !. So do you think its the Ram thats playing up or another reason? I replaced the ram from factory 2gb to 4gb from offtek soon after purchase . Is it worth getting new ram or not? Is that likely to be the problem? How can you check the ram ?
Could take it somewhere to get them to look at it but never really trust them as i wanna sell it anyway. any advice greatly appreciated and no complicated ones lol as i'm not a computer whizz kid hence the help request. :happy2:
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Offline bacillus

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Re: Computer Help
« Reply #1 on: August 16, 2011, 11:32:32 pm »
Are you sure it's not the cpu overheating because of a dust clogged heatsink?
If you want to check the ram you can download and use memtest86.
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Offline Hedge

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Re: Computer Help
« Reply #2 on: August 17, 2011, 05:44:58 am »
Had success using this before.

http://oca.microsoft.com/en/windiag.asp

Offline SteveS

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Re: Computer Help
« Reply #3 on: August 17, 2011, 07:02:37 pm »
if you have separate ram chips and not just the one, take the others out and try it with one stick in

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Re: Computer Help
« Reply #4 on: August 17, 2011, 09:35:30 pm »
At which point does it actually freeze?
Is it the same point every time?
Any blue screens or error messages?