New wiper blades.

[Kalpsn2000]

I just found this:

http://www.eurocarparts.com/ecp/c/Volkswagen_Golf_2.0_2007/p/car-parts/car-body-parts-and-car-exhaust/wipers/wiper-blade/?485776410&1&150480e2ea654af4a3c065abef2c0ec65305252a&000604

Is it the same/better quality then OEM?

thats the one i got recently (from ebay though).. i found it much better than the OEM one - i think the oem one is Valeo..

Ok cool. Ordered

An update:

Received the blade today. It’s the wrong one!!! On ECP's site it is the only rear blade that comes up when searching under Golf Mk5's and it’s the wrong part

Not pleased to say the least. Not what I would expect from ECP.

After doing some searching on Google it seems the part I should have got was A330H not H330 (a Ford part) which is what ECP are selling.

Time to test their customer service department I guess.

[SRC]

A few years ago, I ordered wiper blades online from ECP.  They turned out to be the wrong size but as I had a day off, I decided to take them back to the nearest ECP shop and swap them for the right ones.  The manager wasn't happy, and said I had to return them online.  I read out the Ts & Cs from the back of the invoice - "Alternatively, you may return it to your nearest store."  It all got resolved, but in a very grumpy fashion (them, not me).
Since then, I've always phoned my order through.  Bizarrely there seem to be fewer mistakes.

[Kalpsn2000]

A few years ago, I ordered wiper blades online from ECP.  They turned out to be the wrong size but as I had a day off, I decided to take them back to the nearest ECP shop and swap them for the right ones.  The manager wasn't happy, and said I had to return them online.  I read out the Ts & Cs from the back of the invoice - "Alternatively, you may return it to your nearest store."  It all got resolved, but in a very grumpy fashion (them, not me).
Since then, I've always phoned my order through.  Bizarrely there seem to be fewer mistakes.

Thanks for the info. I will keep it in mind.

I got the following reply this morning:

Dear Kalpesh

Thank you for your email
Apologies for any inconvenience caused with this
You can take your incorrect part back to your local store for a refund or send it back to the wembley address located on top of the invoice
Please find below our store finder to check for your local store.
http://www.eurocarparts.com/store-locator
If you require any further assistance please do not hesitate to contact us

Kind Regards

I am planning on taking it back to my nearest store for a refund preferably as have ordered the correct one from elsewhere.

I will take a print out of this email from their online customer service department just incase I get a similar response to yours.

[SRC]

I'm pleased.  It sounds as though they've improved.