I used to live in Wickford so Chelmsford was my local dealer back then.
They always did what they could to help me and the parts guy was in ClubGTI so there was no strange looks when you asked for something unusual.
Even after I had moved to Suffolk, I broke down in Colchester on my way to Wickford, Water temp through the red, took the car to them and they said it needed a new pump but they didn't have a loan car available, after a sad face and some 'oh, how will I get home' they gave me a new car for the weekend
Great service