UPDATE...
Just got back from Motech again (
http://www.motechperformance.co.uk/) and just wanted to give a thumbs up for their customer service
Obviously after remapping my DSG GTI I had some 'lag' / 'hesitation' for a fraction of a second after a full throttle gear change. But I test drove one of their own cars today (2.0TFSI DSG) and that was perfect... so they obviously CAN correctly map this engine / gearbox combo...
Anyway... several log files and new maps later I've got a car that feels excellent again and with the problem 90% cured... It feels much better than before although I can still feel a slight hesitation still compared to their own car.
They seem committed to solving the issue though which is great to know that they dont just want to turn their back on difficult customers.
A couple of possible causes may be...
1. My car previously had a revo remap by the first owner. This was removed by the 2nd owner after lots of hassle with Revo. Revo never actually flash back the OEM stuff but instead put on their version of what standard should be. If they have done this incorrectly or put the wrong version back (for a different car or slightly difference ecu) then we could be trying to map a 'lame donkey'... So after xmas I'm going back and we are going to take the ecu out and check it properly to see if its actually got the correct software on there for the car.
2. Although there are no faults showing up I'm going to change spark plugs and look into something called an N74 valve. I've already replaced the DV with the revision D.
Anyway... Motech seem committed to finding the issue and giving me a car that performs like their demo car... even though it looks highly likely that its nothing to do with their map..