JKM to suspend webshop due to fraudsters

[Mandy]

Not good, have to say though that it doesn't surprise me it's Paypal- they are hopeless when it comes to defending any seller. 

[stealthwolf]

I think this is a similar problem people on egay are facing. People will claim non-delivery and unless it has tracking info etc they will find things in favour of the buyer. A lot of people don't like Paypal. I prefer it because it means I don't have to look for my wallet when I go on midnight spending sprees. 

[wigit]

sorry to hear about this, very timely as on the weekend I had my amazon account hacked and some nice person try to spend £800, fortunately amazon security spotted it and stopped the transactions and i'm not out of pocket (just have an account i cannot use), in reality amazon customer service was excellant

for me part of the experience of JKM is speaking to these guys as they know their stuff 

[RedRobin]

for me part of the experience of JKM is speaking to these guys as they know their stuff 

....Same for me. In fact I'd say that the whole of the experience of speaking to JKM is what I value.

For me, I must have a rapport with the people in every business I deal with. I'm not interested in impersonal relationships.

[garrardrj]

Ditto

[Poppa Dom]

Will not affect how I use JKM at all - quality of work, support and service has always been top notch. Besides - as Robin has said there is still the phone, and it is good to talk 

Dom

[GLIDN]

It is a sad day really. I have been buying from JKM for almost a year now. all the way from New Zealand. They have always been great with their service and support.
Not that I needed support thou. lol

Kate has been super helpful allowing me one final order from them. THANKS SO MUCH JKM (doubt you can hear me shouting from over here)

I guess I will have to start searching for a new supplier now.

[GNJ_Motorsport]

Very sad and also very worrying 

That kind of thing could set us back months of hard work. I'd fight them all the way in court though if I knew the parts had landed and had proof. I am currently working to guard ourselves against this kind of thing.

[Tfsi_Mike]

I was recently forced to refund some xenons I sold due to 'damage'
I took photos at buyers request, as expected before sending and there was no damage whatsoever.
Was a loosing battle with PayPal. 

The word of mouth praise of JKM travels far across these comunities so I expect and hope they will be in the game for a long time to come 

[tony_danza]

Paypal is like gambling, you don't use it for any more than you're prepared to lose.

I hope it comes good to JKM, every dog has his day. 

[JKM]

Thanks everyone. Means alot