Ben im near Houghton on the Hill, but am at other places in Leicester sometimes, most of the time however im in Lutterworth or London.
You say you car was serviced 8 weeks ago, if it is a coilpack, ask was it not possible to spot the fault at service?
I hope the dealer sorts you and looks after you under goodwill.
Also i wouldn't worry too much, i think the service dept now at Leicester VW is alot better than before, but i would not touch Leicestr VW's sales dept across the road. Hopefully Ben it should be cheap fix with no major worries or cost ! :)
I always use Arthur prince now for any work, maybe far and there courtesy cars are a bit long, but they have proper customer service and qaulity work.
about the Window , you can get it replaced on your insurance for whatever the windowscreen excess is, mines was £50 direct line.
If your not sure ring your insurance company and tell them where an you get your windscreen fixed .
again Ben hope it all goes well with minimum of hassle and cost.
Raj.