Like a lot of you, I ordered a few small bits from aliexpress over the past while as they work out cheaper.
However, the order is often wrong or damage when it gets to me.
One order in particular was a set of GTI door sills, the wrong ones were sent out so I sent him photos and was told a new set was on the way and asked that I cancel the dispute which I did.
After 5 months of endless emailing, the seller won't respond to me and after 6 attempts at speaking with customer service they went from saying "we'll get back to you" to now ignoring the entire chat that I type.
I've had 3 bad experiences out of around 10 purchases so to me that's not acceptable. I'm sure others on here would have had no bad experiences but the after sales service and customer care is non existent so I wouldn't take the risk anymore!
