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Author Topic: iPhone restore question...  (Read 2057 times)

Offline Makaveli

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iPhone restore question...
« on: February 05, 2012, 03:28:45 pm »
I need to factory reset my iPhone 4 to resolve an issue, however I want to keep all my contacts and messages. I have copied my contacts to Windows Contacts so I should be able to get them back after the reset but I dont know how to backup and restore just the messages.

I have tried a factory reset and then a restore from a previous backup but the issue I am trying to get rid of reappears so a restore is not an option...

Offline PDT

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Re: iPhone restore question...
« Reply #1 on: February 05, 2012, 05:00:28 pm »
Whats the problem you are having?

Offline Makaveli

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Re: iPhone restore question...
« Reply #2 on: February 05, 2012, 07:16:38 pm »
When playing music it stops, randomly skips through the song and ocassionally plays songs at double speed. If you google the issue it is reported by a small number of people

Offline jhtrophy

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Re: iPhone restore question...
« Reply #3 on: February 05, 2012, 07:22:13 pm »
I'm no iTunes guru but iTunes back up?
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Offline Makaveli

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Re: iPhone restore question...
« Reply #4 on: February 05, 2012, 07:29:08 pm »
I'm no iTunes guru but iTunes back up?
iTunes backs up everything. See original post for why that doesnt work...

Offline jhtrophy

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Re: iPhone restore question...
« Reply #5 on: February 05, 2012, 07:33:45 pm »
Sorry then don't know lol, I know my contacts are backed up but not sure on messages
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Offline MarkMarked

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Re: iPhone restore question...
« Reply #6 on: February 05, 2012, 08:37:08 pm »
If you are not going to restore from a backup then you will lose all your messages and phone calls as they don't sync with anything :(

There is some third party software that can backup the SMS to your computer, but its pretty hard to restore it back afterwards especially without a jailbroken phone

Offline edd666999

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Re: iPhone restore question...
« Reply #7 on: February 05, 2012, 09:09:41 pm »
Cant extract that itunes backup to get just the messages using itunes.

The restore from back up doesn't restore any phone software though, only data so do a factory restore, dont restore from back up and test it with one or two tracks, then you know where the issue is.


BUT,

If you look:

Windows XP:
%APPDATA% = C:\Documents and Settings\[your username]\Application Data\

Windows Vista:
%APPDATA% = C:\Users\[your username]\AppData\Roaming

Windows 7:
C:\Users\user\AppData\Roaming\Apple Computer\MobileSync\Backup

There will be a folder with a randomly generated name that's just a bunch of hex characters i.e 3d0d7e5fb2ce288813306e4d4636395e047a3d28


Inside that folder there are some files with the extension .mddata or .mdbackup, Thats where your text messages are stored.

I found this info on google ages ago, i extracted the data into a pdf file for a client using a website. Didn't put them back onto the restored phone though.

Offline Lavonkey

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Re: iPhone restore question...
« Reply #8 on: February 05, 2012, 11:07:38 pm »
Which iOS are you running on the phone? Depends how much/how easy it is to back things up and retrieve them...

Offline Makaveli

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Re: iPhone restore question...
« Reply #9 on: February 12, 2012, 12:07:52 pm »
The issues with playing music are still happening even after a factory reset of the phone, so my initial question about a restore is not valid

Its an iPhone 4 running iOS5. Anyone got any suggestions?

Offline E30Dom

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Re: iPhone restore question...
« Reply #10 on: February 12, 2012, 01:51:31 pm »
I just back-up'd my 3gs and restored it and it's working better than ever..
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Offline lloydber

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Re: iPhone restore question...
« Reply #11 on: February 13, 2012, 07:34:54 pm »
straight back up, reset phone in general settings and restore should sort the problem and you can keep all your pictures/contacts etc

Offline bacillus

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Re: iPhone restore question...
« Reply #12 on: February 11, 2014, 09:29:57 am »
Holy thread revival...   :scared:
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Offline Makaveli

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Re: iPhone restore question...
« Reply #13 on: February 11, 2014, 03:40:14 pm »
:confused:

Offline rich83

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Re: iPhone restore question...
« Reply #14 on: February 11, 2014, 03:43:12 pm »