well been to vw today and while i picked up a few parts i asked one of the garage lads to show me, this poor apprentise came out to show me, his hads were so chubby he couldnt get the buggers out, so he called his mate who rocked up with skinny hands and couldnt get the good grip, so one of the old boys came out with a small tool, took like a small T bar key with a slot at the bottom, he literaly hook it on the bulb holder and turned and pulled it out, took only a few secs! so i asked if you could but these and he said no as its a garage thing, but i know what it looks like and im going to make one at work, it its successfull ill make a few and sell on to make it easya for lads with chubby hands. ill keep you guys posted