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Author Topic: oh good..... rust on my wings :|  (Read 10466 times)

Offline dmac1969

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Re: oh good..... rust on my wings :|
« Reply #30 on: April 23, 2012, 08:21:28 pm »
Quote from: dodds-gttdi on April 23, 2012, 08:14:52 pm
I intend to go visit VW on Friday afternoon, I have the afternoon off. Is there any documentation I should arm myself with? Also I'm just south of Edinburgh and intend on going to VW Western at either Fort Kinnaird or Gorgie Road. Has anybody on the forum had any experience with dealers around about Edinburgh. Let me know, cheers.

I use Fort Kinnaird and they are spot on! They dont have a bodyshop at either the Fort or Gorgie though , They have their bodyshop in Broxburn and will tell you to take it there.
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Offline skard

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Re: oh good..... rust on my wings :|
« Reply #31 on: April 23, 2012, 08:24:40 pm »
I'm not an expert on the claim process but seeing as the dealer would be claiming costs back from VWUK I can't see why they wouldn't submit as strong a case for you as possible.

The rust on the wings are a known issue, so I think/hope they will take that one on the chin. The other patches you may have to fight for?

The first dealer I went to told me I'd need to wait almost four months for a paint inspection! The one who did the claim, I managed to catch the fellow by chance. It might be worth ringing in advance and checking if the inspector will be around, so you can maybe try other dealers locally if need be.

Good luck bud.
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Offline RedRobin

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Re: oh good..... rust on my wings :|
« Reply #32 on: April 23, 2012, 08:36:49 pm »
.
Hey guys,

All the info is in this VW document:  http://www.vwgroup-paintandbody.co.uk/downloads/technical/2009Nov9CorrosionToGolkMk5FrontWing.pdf

and the 16-page thread on our forum here that was linked to earlier.
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Offline skard

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Re: oh good..... rust on my wings :|
« Reply #33 on: May 21, 2012, 10:12:50 pm »
Well my Golf has gone in to the dealer bodyshop today - initially they were going to try grind out the damage and repaint. However they quickly decided new wings would be best, so awaiting VW authorisation. Hoping it still turns out 100% goodwill.

Was also surprised to be given a 61 reg A1 TFSI as a courtesy car  :driver:
Hasn't helped quash my desire to go back to a petrol...
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Offline Baz300

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Re: oh good..... rust on my wings :|
« Reply #34 on: May 23, 2012, 09:52:25 am »
After reading this I had a look at my arches and noticed a very slight bubbling on both front arches.

I sent an email to specialist cars Aberdeen this morning and got a call back within half an hour and they are getting me in tonight for them to take pictures.

Seems like I have a good vw dealer here
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Offline RedRobin

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Re: oh good..... rust on my wings :|
« Reply #35 on: May 23, 2012, 09:57:03 am »
Quote from: Baz300 on May 23, 2012, 09:52:25 am
After reading this I had a look at my arches and noticed a very slight bubbling on both front arches.

I sent an email to specialist cars Aberdeen this morning and got a call back within half an hour and they are getting me in tonight for them to take pictures.

Seems like I have a good vw dealer here


....That's good to hear. Too many stories of bad VW dealers and not enough about the good ones which do exist out there.
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Offline skard

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Re: oh good..... rust on my wings :|
« Reply #36 on: May 25, 2012, 02:46:41 pm »
Got my car back today - got two brand new wings which I'm delighted with and 100% goodwill.

Anyone in the North East with this concern - try VW Benfield on Scottswood Road, Newcastle. The staff there bent over backwards to get this done even though I had never used them.
Complete opposite to the dealer in Durham who I (used to) use and told me I'd have to wait almost 4 months for a paint inspection!!
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Offline Baz300

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Re: oh good..... rust on my wings :|
« Reply #37 on: May 25, 2012, 05:07:30 pm »
If anyone plans to go to a dealer about this it would be a good idea to read all of this thread and also the thread red robin posted to arm yourself with information

When I arrived at the dealer I was told it was only a 3 year warranty but vw might offer to pay 70% as a goodwill gesture or reject the claim

If I am paying 30% of the cost it better be for 2 new wings and not just a repair.

Depending how things go with this claim I might use the dealer for all my servicing as I will only trust my normall mechanic or a main dealer to touch my car

I never even thought such a high value car would have any rust issues
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Offline skard

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Re: oh good..... rust on my wings :|
« Reply #38 on: May 25, 2012, 05:23:42 pm »
I was also told by the bodyshop that there have been cases of VW refusing repairs as the rust was left too long.

So if anyone is thinking of letting the rust get a bit worse before having it inspected, it could go the other way for you.
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Offline Nodz

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Re: oh good..... rust on my wings :|
« Reply #39 on: May 25, 2012, 06:34:25 pm »
Just noticed mine bubbling and the seal has gone aswell so will be doing all the research over the next few days.

If anyone has had any experiences with VW chelmsford and any links/copies of the VW technical bulletins regarding the arches and seals they could send me it would be a real help
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Re: oh good..... rust on my wings :|
« Reply #40 on: May 25, 2012, 06:36:50 pm »
Quote from: Nodz on May 25, 2012, 06:34:25 pm
Just noticed mine bubbling and the seal has gone aswell so will be doing all the research over the next few days.

If anyone has had any experiences with VW chelmsford and any links/copies of the VW technical bulletins regarding the arches and seals they could send me it would be a real help

http://www.vwgroup-paintandbody.co.uk/downloads/technical/2009Nov9CorrosionToGolkMk5FrontWing.pdf
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Re: oh good..... rust on my wings :|
« Reply #41 on: May 25, 2012, 06:43:40 pm »
Un-ducking-believeable, the b-stards have password protected that pdf! Good job I've already got a copy on my hdd!  :evilgrin:

Screw you VW  :angry015:
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Offline Baz300

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Re: oh good..... rust on my wings :|
« Reply #42 on: May 25, 2012, 07:18:03 pm »
Quote from: MPS on May 25, 2012, 06:43:40 pm
Un-ducking-believeable, the b-stards have password protected that pdf! Good job I've already got a copy on my hdd!  :evilgrin:

Screw you VW  :angry015:

Any chance you could email me a copy?
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Offline RedRobin

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Re: oh good..... rust on my wings :|
« Reply #43 on: May 25, 2012, 08:22:43 pm »
Quote from: Baz300 on May 25, 2012, 07:18:03 pm
Quote from: MPS on May 25, 2012, 06:43:40 pm
Un-ducking-believeable, the b-stards have password protected that pdf! Good job I've already got a copy on my hdd!  :evilgrin:

Screw you VW  :angry015:

Any chance you could email me a copy?


....I've got a PDF copy I can send if anyone wants to PM their email.
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Offline Tamiyoman

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Re: oh good..... rust on my wings :|
« Reply #44 on: May 25, 2012, 08:33:32 pm »
I am waiting for Kings Lynn VW to call me back about a rust spot on my MY08 ED30, its located on the tailgate right under the lip where rear screen is, better description is where rear wiper is the tip of it, its right under there as if its been collecting water, asked VW about it when it had the Cambelt service 4 weeks ago, they took pics and said they would be in contact, I followed up on Monday and they said the chap I need to speak to was "On the other line" and would call me back, well today's friday!!!, that must be one hell of a long phone call!!.

I shall be calling them again Monday  :confused:
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