as a service technician for virgin media, i can confirm we do not run fibre to the home, it is to the cab only and co-axial from there. i know bt have plans to run fibre to the home but not for many years, and as i understand it our network (VM) is capable of around 400 mb
Mat, it sounds like you are only on the 10mb package which is running perfectly. We cap uploads at 10% of your download speed. But all our customers wil be getting their speed doubled this year (except 100mb customers who will get a reduction on their bill)