Problems with Sky+ box

[damoegan]

We've got a problem with our Sky+ box, just want to pick someone's brain...

The picture is keep jumping just like it can do in bad weather, but the weather outside is perfect..
It even does it while watching a recording!!

I'm thinking the hard drive is one its last legs...

Any thoughts?

[Saintsteve]

How old is the Sky plus?

[damoegan]

Not more than 18 momths, Steve..

[Janner_Sy]

Mine does this.  I now remember the technicians resetsequence.

Press  service's
Highlight  settings  then press down so the picture tab is orange
Press 01 enter.

You should now bein the setup menu.

Move across to sky+rebuild
Press select twice
Follow on screen details.

It resets everything.  It also keeps all your recordings on your hd

[damoegan]

Mine has the old menue setup, Sy..

[MC71]

Mine does this.  I now remember the technicians resetsequence.

Press  service's
Highlight  settings  then press down so the picture tab is orange
Press 01 enter.

You should now bein the setup menu.

Move across to sky+rebuild
Press select twice
Follow on screen details.

It resets everything.  It also keeps all your recordings on your hd

That's bloody spooky, was trawling interweb yesterday looking for a reset and I find this on the forum, go figure!  

[Janner_Sy]

No idea then lol.  It might still worktrying the 01 enter inthe settings tabthough.  Then just look for a reset or rebuild option

[Deako]

Mines a few years old now. Self upgraded with 1TB drive. But ever since we got it it's been cutting sound every couple of hours for a second or so and now it's running sooooooo slow. Time to threaten to cancel to get a new box methinks.

[Saintsteve]

Not more than 18 momths, Steve..

If yours is an ordinary Sky plus and not the the hd version, u may have a Thomson Sky+. Do you have issues with getting the box to come outa standby aswell?

if u can give me the make and version details from the system details page, I will know more.

[PND]

Don't know if it will solve your problem, but here's how to do a 'planner rebuild' for a 'standard' (non HD) Sky+ box...

Sky+ Planner rebuild

It won't delete any programs in your planner - it will only sort out 'inconsistencies'.

If that doesn't work, and you don't mind losing the stuff in your planner, try the 'Full System Reset' instead!

..or wait for some 'qualified' advice to come along! 

[Saintsteve]

Don't know if it will solve your problem, but here's how to do a 'planner rebuild' for a 'standard' (non HD) Sky+ box...

Sky+ Planner rebuild

It won't delete any programs in your planner - it will only sort out 'inconsistencies'.

If that doesn't work, and you don't mind losing the stuff in your planner, try the 'Full System Reset' instead!

..or wait for some 'qualified' advice to come along!  

 

if its what I think it is, it's a well known fault with the Caps failing inside the Thomson sky +. Hope that's a qualified enough answer..

rebuild won't cure the fault PND.

As i said all I need is the box type details so I know more of what the fault is.

[Hedge]

[damoegan]

Thanks Steve, I'll get you all the details tonight mate 

[damoegan]

Not more than 18 momths, Steve..

If yours is an ordinary Sky plus and not the the hd version, u may have a Thomson Sky+. Do you have issues with getting the box to come outa standby aswell?

if u can give me the make and version details from the system details page, I will know more.

Amstrad
A2P0802
4F2117

 

[Bane]

We've got a problem with our Sky+ box, just want to pick someone's brain...

The picture is keep jumping just like it can do in bad weather, but the weather outside is perfect..
It even does it while watching a recording!!

I'm thinking the hard drive is one its last legs...

Any thoughts?

Mine does this on occasion as well.
I've done the reset thing and it works for a while,then starts doing it again.But since I moved the boxes around under the TV and got more room and more airflow around the SKY+  box,it seems to be working fine.
Mines an Amstrad box.