All Things Mk5 > APR Zone
APR Presents the Return of Awesome...
Tamiyoman:
--- Quote from: RedRobin on March 24, 2012, 09:36:22 am ---.
The player who stinks in this fiasco is, in my opinion, Awesome.
Business is a hard ball game and neither APR nor Revo can be blamed for doing all they can to further their business. As to who's product is 'better' is a difficult question to answer. I very much like both my Revo products and their aftersales service but that doesn't mean that APR don't offer a good product - I've never tried it. Doubtless the two maps have differing characteristics and individual drivers have different preferences for how their ride drives.
Why couldn't Awesome offer both APR and Revo? That way they would be truly offering customers objective choice.
If APR have been typically aggressive Americans and twisted Awesome's arm, then I lose respect for APR as well. The whole affair is childish and not in customer's interests. I would continue to buy hardware products from Awesome (I think but it is now in question) but never software tuning - I would have absolutely no trust in any future aftersales support.
--- End quote ---
Awesome cant offer both APR and Revo, how are they going to remain neutral when a customer asks which is best?, bottom line to get back in bed with APR means that APR offered Awesome some very good rates on their products, customer asks which is best?, you make more on APR=your gonna say APR!!!.
THis swapping back n forth is essentially very good business for Awesome as they have a long list of customers and no doubt they will be doing some good deals to get said customers to come back to (or try) APR :wink:, who loses out?, the Awesome customer with Revo as he will no longer be supported, will he be pointed in direction of APR...very likely :stupid:
When you see all this going on it makes the smaller (but steadily gaining popularity) tuners look much more attractive :happy2:
Nodz:
--- Quote from: RedRobin on March 24, 2012, 09:36:22 am ---
Why couldn't Awesome offer both APR and Revo? That way they would be truly offering customers objective choice.
--- End quote ---
I was thinking this last night why places like awesome don't offer software from more than one company. I can understand selling only one company's software could bring some perks from that said company but surely offering software from various companies would bring a bigger customer base rather than alienating/loosing customers everytime they switch companies as they can no longer provide the after sales care for them
Tamiyoman:
--- Quote from: Nodz on March 24, 2012, 10:52:40 am ---
--- Quote from: RedRobin on March 24, 2012, 09:36:22 am ---
Why couldn't Awesome offer both APR and Revo? That way they would be truly offering customers objective choice.
--- End quote ---
I was thinking this last night why places like awesome don't offer software from more than one company. I can understand selling only one company's software could bring some perks from that said company but surely offering software from various companies would bring a bigger customer base rather than alienating/loosing customers everytime they switch companies as they can no longer provide the after sales care for them
--- End quote ---
I think its about thinking about it, your a company who make X selling 1 product or XX for selling another which are you gonna sell?, lets be honest if both products cost the same to customer and do very similar things your likely to recommend which is best for the companies pocket!
Its a conflict of interest too, new company= lots of customers to chip away at to get over to APR meaning more money in Awesome and APR pockets :stupid: :stupid:
I very much doubt that they will be passing these savings (on new contract rates) over to customers :fighting:
RedRobin:
.
Of course Awesome can offer both APR AND Revo! Other highly reputable companies do so and they recognise that it's not black & white as to which remap is 'the best' - They care about their customers. 'The best' is the best one to suit both the driver and the car.... "Simples!" [said in best Meerkat voice]
No, I'm actually disgusted with Awesome's behaviour on this and I'm no longer too impressed with APR's behaviour unless they can deny what possibly looks like bribery at worse and overly aggressive behaviour towards their rivals at best.
Tamiyoman:
--- Quote from: RedRobin on March 24, 2012, 12:46:37 pm ---.
Of course Awesome can offer both APR AND Revo! Other highly reputable companies do so and they recognise that it's not black & white as to which remap is 'the best' - They care about their customers. 'The best' is the best one to suit both the driver and the car.... "Simples!" [said in best Meerkat voice]
No, I'm actually disgusted with Awesome's behaviour on this and I'm no longer too impressed with APR's behaviour unless they can deny what possibly looks like bribery at worse and overly aggressive behaviour towards their rivals at best.
--- End quote ---
Lets be honest here when Awesome dropped APR you think that was their doin or more due to the fact that Revo marketed them heavily/aggresively and promised the earth?
It does stink and if all was fair in the tuners market large tuning companies would offer several companies maps and the "Big 2" would not price their products WAAAyyy above what smaller companies offer would they, but they dont.......Make a name and get people to pay for it..............
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