Don't let a VW dealer anywhere near alignment. Take it to an alignment specialist.
Damn right
I had steering column replaced under warranty. For some reason the car was all over the place so i took it back to VW. They told me they would do the full alignment as I had lowering springs on, and that the alignment place that setup my car, hadn't done a good job.
(the tracking etc was spot on before they fitted the new rack)
I'm sure they were talking cack, and after leaving VW with the supposed freshly aligned car, I went straight to see the Professionals.
(I only caught the last 40mins of it, and tbh I wish i hadn't bothered. It was the one where Bodie and Doyle infiltrate an organisation that hire killers)So then I went to the alignment guys, and it was laughable what VW had done.
It was so far out I had to go straight back to see the service manager at VW.
He was full of apologies and said trainee technicians were involved (so why didn't it get checked)
He then told me they would do the alignment right, but I refused. I told him I'd lost all confidence with them and that they should pay Tyre and Tech to sort it for me.
He said that no way could he authorise that, but that he could arrange a couple of free mot's for the future.
I agreed and that was that.
Find a reputable 4wheel alignment company for peace of mind.