Jim's a nice bloke, I first bought something off him when he was trading out of a shed, before he moved to School Lane.
Back then with Andy from PSI on the tools they were a good outfit. Since moving they've tried to be a cross between a main dealer and Demon Tweeks, with neither the skills nor service to back up their prices.
As for the Revo/APR debarcal, well that just goes to show how desperate they are. No respect for that kind of decision at all, you may as well have slapped your customer around the face as you took their money. Disgusting.