Right guys took mine to vw sinclairs swansea where they put the claim in, 3 weeks later I recieve a letter from them sayin to contact them and I can recieve 50% goodwill, I was not happy about this, rang them up spoke to the manager he insisted that I could have it done free but I would have to phone vw customer services explain they have offered 50% and they will make up the other 50%, done that and now they have asked why the swansea vw only offered me 50% there opening a case and want to speak to the manager there and they will phone me back! This isn't looking good atm!