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Author Topic: Front wing rust warranty success!!  (Read 352677 times)

Offline Ditto

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Re: Front wing rust warranty success!!
« Reply #945 on: September 01, 2015, 09:01:38 pm »
Yes - looks exactly like mine that is now being repaired by VW for free!

Hi James. Ah great. Were there any problems? What did they agree to respray?.. front panels and the sills?

Offline guyrocks

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Re: Front wing rust warranty success!!
« Reply #946 on: September 02, 2015, 12:55:30 pm »
Well I've just got off the phone with pullman vw in Durham where after he made it pretty clear that as I'm the 4th owner of my 07 edition 30 that vw might not honour the 10 year warranty how I don't know but I've been given a date to get it inspected wait for it .................... 9th March 2016....... I'm going to try lookers in Middlesbrough

Offline perksy

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Re: Front wing rust warranty success!!
« Reply #947 on: September 02, 2015, 06:42:12 pm »
Yes - looks exactly like mine that is now being repaired by VW for free!

Hi James. Ah great. Were there any problems? What did they agree to respray?.. front panels and the sills?

They're going to completely replace the front wings and sills. They said there is no point "patching up" as all it does is delay the problem.

No problems at all.  I took it in and they inspected on the spot - no booking needed.

James

Offline perksy

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Re: Front wing rust warranty success!!
« Reply #948 on: September 05, 2015, 10:49:28 am »
They're turned down doing the tailgate rust again - damn.

Also, I've told them about a bubble I found on the rear quarter panel (between drivers door and rear wheel on the drivers side) and they've said they'll "probably decline this as its not a common problem".  Strange.  Its 100% a bubble coming from the inside out and as far as I can see 100% a warranty claim.

I'll keep you updated.  Loving this little up! courtesy car at the moment too tbh.  No power at all but a strange, quirky, cheeky charm lol


Offline fruitmachinestu

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Re: Front wing rust warranty success!!
« Reply #949 on: September 05, 2015, 11:41:47 am »
i took mine into old trafford vw in manchester and the guy was more than helpfull.
Mine is a cat c damaged golf. So i thought i had no chance getting the wings done, but they swapped the wings no mither.
Job done the following week. Got a courtesy car. The vw up. God it was basic. lol

Offline K1NGY14

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Re: Front wing rust warranty success!!
« Reply #950 on: September 14, 2015, 04:36:58 pm »
I have rust building on both wheel arches in the exact same place so I took it into VW in Stockport last week and they were more than helpful but I have just had a phone call saying that VW are only willing to contribute 50% of the cost and to get it sorted it is going to cost me £650. Is there anything I can do to get them to pay more?

Offline Stevepd

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Re: Front wing rust warranty success!!
« Reply #951 on: September 14, 2015, 06:35:28 pm »
News is back on our wing.  Being replaced under warranty  :laugh:

(June 2005 MK5 GTi)

Took mine to VW Westbury today and very helpful bloke put the details into ELSA and computer says no (over 10 (June 05)). My service books States 12 yr warranty but ELSA says 10. I was advised to contact VW UK. Did so and a case has been raised - will get a call by Tuesday. :confused:

That's rubbish. Ours is over 10 years, just. Though people have said its dealer dependant, we also bought ours from them 2 years ago as approved used if that makes any difference. Either way the manual and vw website States 12 years so they shouldn't really be able to get away with saying no.....

Got a phone call today from VW UK, they won't repair my wings as its a 10 year corrosion warranty but the car has a 12 year perforation warranty and the 12 o'clock corrosion doesn't come under that?
I questioned the validility of their decision making after joining a forum where people have had success and some were the same age as my car. I said I'd purchased mainly VW cars over my driving life and had spent a small fortune within the VW brand and when I really needed their help I was being fobbed off. I was told he would get back to by the 19th. I got a call today and VW will do both my wings for free and my sill (only 1 rusted) will cost £100 to me. Car goes in on 7th Sep. keep trying folks it does work.

Steve.
Well mines been delayed as the wings are on back order. May be a day or two weeks!. They tried to contact me but we're trying somebody else's contact details - not a great start..... :stupid:
Standard 5 Door Shadow blue.

Offline Prewy

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Re: Front wing rust warranty success!!
« Reply #952 on: September 15, 2015, 02:14:48 pm »
Well got mine back today, two new wings and they have done a top job despite the time they had it in. Now waiting to hear with regards to the tailgate badge area regarding a Dealer contribution!
Never owned a car with so many claim issues,  VW quality my Arse, Dealer used approved as well. my 30yr old 205gti has had fewer corrosion issues.

Offline Ditto

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Re: Front wing rust warranty success!!
« Reply #953 on: September 16, 2015, 11:13:57 pm »
Would be interesting to see out of how many made have had warranty repairs. Since finding rust on mine I often see the arches bubbling on others too.

Offline shoaybmakda

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Re: Front wing rust warranty success!!
« Reply #954 on: September 16, 2015, 11:17:30 pm »
Would be interesting to see out of how many made have had warranty repairs. Since finding rust on mine I often see the arches bubbling on others too.

@Ditto both front arches and sills and rear tailgate for me done for free

Offline shail

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Re: Front wing rust warranty success!!
« Reply #955 on: September 16, 2015, 11:36:41 pm »
Mines going for a service in 2 weeks, and I've asked then to look at a little bit of wing rust I noticed the other day.  Fingers crossed.

Offline Guy Incognito

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Re: Front wing rust warranty success!!
« Reply #956 on: September 21, 2015, 03:37:28 pm »
Bit of a long shot but is there any dealers in the Glasgow area or even just Scotland in general where people have had success in getting repairs?
Mine is a 56 plate with 38k on it.  I've owned since new and the bloody wings are dissolving in front of my eyes.

Cheers.

Offline Jayy26

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Re: Front wing rust warranty success!!
« Reply #957 on: September 23, 2015, 03:16:45 pm »
can anybody send the pdf across please?

Jayyharrison@hotmail.co.uk

Offline Monza_GTI

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Re: Front wing rust warranty success!!
« Reply #958 on: September 23, 2015, 05:58:33 pm »
can anybody send the pdf across please?

Jayyharrison@hotmail.co.uk

You can download it from here

http://www.stuartdalby.co.uk/vwgolfmk5/rust_wing/

Offline bankies

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Re: Front wing rust warranty success!!
« Reply #959 on: September 24, 2015, 01:57:28 pm »
55 plate I got my wings replaced for free no questions asked at Arnold Clark Crow Rd Glasgow 2 years ago

Bit of a long shot but is there any dealers in the Glasgow area or even just Scotland in general where people have had success in getting repairs?
Mine is a 56 plate with 38k on it.  I've owned since new and the bloody wings are dissolving in front of my eyes.

Cheers.