Natwest banking problem

[JackG]

 

On a serious note it's pretty concerning that they don't really know what's happened too  they could loose lots if custom from this 

[RedRobin]

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Never trust a banker! Really! I mean it.

[heavyd]

sorry to appear lazy, but can everyone still use their debit card, or get cash out of the machines? would be good to know for in the morning thats all

[Nodz]

sorry to appear lazy, but can everyone still use their debit card, or get cash out of the machines? would be good to know for in the morning thats all

Yeah, everything works as normal in that respect. But it will take a while to update on the balances etc due to the fault

[Saintsteve]

Latest news is that it won't be sorted till at minimum Monday now.

[sub39h]

They better fix it in time for my pay day on Monday or I'm boned...

[Saintsteve]

They better fix it in time for my pay day on Monday or I'm boned...

Thank god for once I'm with lloyds bank 

[vRS Carl]

I've got a Natwest account and everything seems to be working fine on mine. Stuff i have paid for online/in stores and cash taken out today is all showing as earmarked/come out.

Shall wait and see if the wages go in next week when they should do.

[Hedge]

Shall wait and see if the wages go in next week when they should do.

That should pay for the fix.   

[vRS Carl]

Shall wait and see if the wages go in next week when they should do.

That should pay for the fix.   

 

[screech]

sorry to appear lazy, but can everyone still use their debit card, or get cash out of the machines? would be good to know for in the morning thats all

My card wasn't working yesterday when trying to pay in tesco! Today it is working. Still nothing online again though!

[Nodz]

I've just checked my iphone app and I've been paid and money is moving between accounts like it should 

Another one of my mates money has just cleared aswell

[Beddie]

My wages have now cleared and payments now going back out again
Luckily im in a position where it wasn't affecting me financially thanks in part to being weekly paid anyway, but a very poor show by Natwest! 

[vRS Carl]

This could have happened to any bank. It's a reflection of the world we live in. We are that reliant on technology that when it fcuks up it can have disastrous consequences.

The proof in the pudding will be how Natwest sort out the affected customers.

[Ifti]

Got an email and a text to say they have fixed the issue and are now dealing with the backlog.