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Padraig, where abouts are you mate, i'm in Cork city if i can be of any help.
There most certainly is a VW Ireland, and don't be shy about telling them you will be in contact with them if you don't get a satisfactory outcome/explanation.
Demand to speak to the service manager about how this has played out.
It seems pretty clear they have fudged your car and they need to put it right.
Drop me a PM with your number if you want to talk to someone
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Im from Kerry, id like to give you a call but i can't seem to pm,
I was talking to the service manager, all he kept saying was, its the turbo, its the turbo, we told you that the last day,
i asked him, did the mechanic take the car for a drive after the service?
He said: yea he did,
Me: so he must have know by driving it, that it wasn't right,
He said: yea he probably did notice it wasn't right,
Me: so why did they send the car back to me when they knew it wasn't right,
He said: yea i dunno, but we wrote it down that there was a fault with the turbo.
I drove the car in 100%, i drove it back out with something wrong and they knew that, and they still left me take it away.
I was thinking of ringing another VW Dealer in the morning and asking them, would they be able to tell me exactly the date and time of when a fault first came up. and if they say yes, that can be done, then ring the garage where my car is and demand that i want the date and time of the fault.
Or should i just ring them and say, my car was 100% when you got it, thats the way i want it back,
Or should i just take the car from them and say, ill be back in a week or 2 and leave it like that, then finding out what i can, from another VW Dealer or a specialist?
Which would be the better option and who would be a specialist?
Thanks again,