No power after getting a full service.

[vRSAlex]

That's what iv been led to believe since I bought my first car. 

I'm sure you do have comeback even on a private sale.  If the exhaust fell off on the way home or even a month later the seller would have to rectify etc.

[gigolo456]

and quite rightly too. IF this is down to the previous owner, i have no doubt there would be avenues to go down! If you bought a house and within 4 weeks, you 'perhaps' needed to then pay out an additional 5th of your initial outlay once more, there would surely be actions you could take against the previous owners!!?? That said, the laws of the Irish Republic mahy be different, but i would imagine not by much....

[Dan.b]

Lol at people saying seek legal advice and demand your money back!

Are you for real? The guy bought it privately a month ago. He said it was perfect until VW touched it so why should the previous owner even be mentioned? The car was sold with no faults and fit for purpose.

I'm 99% sure it isn't a turbo fault. Get it out of VW and into a reputable vag specialist. Once you have proven VW wrong and found out its probably something they done you can seek some money back.  

[fab5freddy]

I'd second that for sure, you need to be asking lots of questions.
If you don't get anywhere give me a buz (Statller Sheffield) I've got turbo's in stock ( if it actually is that )


Good luck Bro

Thanks, How much are you for a turbo? would it be the same as VW use?
They are charging me 1250euro parts and labour, = £1000

i wouldn't go jumping in at the deep end with legal advise yet but as statller stevo said its very likely something to do with what they have done!! you need to be firm in saying you have just payed a lot of money to have all this work done and its not right! and if they are just playing the dumb game say you will be contacting VW uk to complain and you just need to kick up a big fuss!!

IF i start to complain and say i want to know when the fault first showed up, would they be able to change dates on the Diagnostic Report?

Im from Ireland, so VW Irl, if there is one, but would they take my side against their own Dealer?

Padraig, where abouts are you mate, i'm in Cork city if i can be of any help. 

There most certainly is a VW Ireland,  and don't be shy about telling them you will be in contact with them if you don't get a satisfactory outcome/explanation.

Demand to speak to the service manager about how this has played out.

It seems pretty clear they have fudged your car and they need to put it right.

Drop me a PM with your number if you want to talk to someone 

[laserblue999]

Car was fine, dealer said turbo 'might' go, turbos goes and there is conveniently no data to prove. Sounds sus to me............its the vague explanation for the date of first fault that clinches it.  :popcornsoda:I'm no mechanic but I'm sure a reputable specialist would get to the bottom of the fault before any more cash is splashed as DAN.B says.

With the private sale thing, there is little hope of getting anything back from the previous owner as you have correctly concluded - after all it could just be wear and tear from that point of view. Proving anything there would be very difficult and a lot of hassle IMO, esp as it was fine beforehand.

[Andy_Ed30]

Lol at people saying seek legal advice and demand your money back!

Are you for real? The guy bought it privately a month ago. He said it was perfect until VW touched it so why should the previous owner even be mentioned? The car was sold with no faults and fit for purpose.

I'm 99% sure it isn't a turbo fault. Get it out of VW and into a reputable vag specialist. Once you have proven VW wrong and found out its probably something they done you can seek some money back.  

Second this^^^^^

The dealer has 100% done this to your car!
The "turbo might go" comment, by the service manger is a bit of a give away. And then your car has a fault straight away:/?
I would start asking lots of questions and 100% get them to fix it!

[Statller-Stevo]

I'd second that for sure, you need to be asking lots of questions.
If you don't get anywhere give me a buz (Statller Sheffield) I've got turbo's in stock ( if it actually is that )


Good luck Bro

Thanks, How much are you for a turbo? would it be the same as VW use?
They are charging me 1250euro parts and labour, = £1000

i wouldn't go jumping in at the deep end with legal advise yet but as statller stevo said its very likely something to do with what they have done!! you need to be firm in saying you have just payed a lot of money to have all this work done and its not right! and if they are just playing the dumb game say you will be contacting VW uk to complain and you just need to kick up a big fuss!!

IF i start to complain and say i want to know when the fault first showed up, would they be able to change dates on the Diagnostic Report?

Im from Ireland, so VW Irl, if there is one, but would they take my side against their own Dealer?

Yes Genuine VW turbo
Like I said before I've never had a K03 let go yet unless starved of oil
I can't honestly see you having a problem with getting the dealer to fix your car.
If you are stuck in a corner I have Many spare but you shouldn't be paying for anything yourself 

[alackofspeed]

Lots of sensationalist comments in this thread.

The logic has to be, running well before the dealer visit, yet running badly after the dealer visit = something amiss courtesy of the dealer. If I had to place a bet, it would be that either the cam timing is wrong (dunno how people manage this, as it's an easy engine to fit a belt to), or somehow a sensor has been damaged which curiously isn't showing as a fault.

[TrickGTI]

That's what iv been led to believe since I bought my first car. 

I'm sure you do have comeback even on a private sale.  If the exhaust fell off on the way home or even a month later the seller would have to rectify etc.

Yes I agree through a trade sale surely! Who sells a car with warrenty who is just a average joe? Now I don't know the law but how can you expect someone as you have used as a example to pay say for a exhaust that has broken a month later? Or even a week. I may be wrong but iv always been told by lots of people a private sale once you have drove off that's it and a trade sale you usually get at least a months warrenty.

[PDT]

Get the cam timing checked asap, sounds like a LOT of problems that I get calls about where the dealers seem incompetent and unable to fit a timing belt correctly.

Get all of the dealers suggestions and quotes in writing and then get a specialist to look at the car. I would advise against driving it.

[laserblue999]

This thread has helped me decide about my impending service as currently have FVWSH..........Specialist all the way!!

[Tamiyoman]

That's what iv been led to believe since I bought my first car. 

I'm sure you do have comeback even on a private sale.  If the exhaust fell off on the way home or even a month later the seller would have to rectify etc.

Yes I agree through a trade sale surely! Who sells a car with warrenty who is just a average joe? Now I don't know the law but how can you expect someone as you have used as a example to pay say for a exhaust that has broken a month later? Or even a week. I may be wrong but iv always been told by lots of people a private sale once you have drove off that's it and a trade sale you usually get at least a months warrenty.

Sold as seen means just that, it also implies any faults ocurring later are your responsiblity. If your a trader it's a different story.

I would be going back to VW as the car went to them working just fine and left broken, it's their issue to fix!

[Padraig]

[/quote]


Padraig, where abouts are you mate, i'm in Cork city if i can be of any help. 

There most certainly is a VW Ireland,  and don't be shy about telling them you will be in contact with them if you don't get a satisfactory outcome/explanation.

Demand to speak to the service manager about how this has played out.

It seems pretty clear they have fudged your car and they need to put it right.

Drop me a PM with your number if you want to talk to someone 
[/quote]

Im from Kerry, id like to give you a call but i can't seem to pm,

I was talking to the service manager, all he kept saying was, its the turbo, its the turbo, we told you that the last day,

i asked him, did the mechanic take the car for a drive after the service?

He said: yea he did,

Me: so he must have know by driving it, that it wasn't right,

He said: yea he probably did notice it wasn't right,

Me: so why did they send the car back to me when they knew it wasn't right,

He said: yea i dunno, but we wrote it down that there was a fault with the turbo.

I drove the car in 100%, i drove it back out with something wrong and they knew that, and they still left me take it away.


I was thinking of ringing another VW Dealer in the morning and asking them, would they be able to tell me exactly the date and time of when a fault first came up. and if they say yes, that can be done, then ring the garage where my car is and demand that i want the date and time of the fault.

Or should i just ring them and say, my car was 100% when you got it, thats the way i want it back,

Or should i just take the car from them and say, ill be back in a week or 2 and leave it like that, then finding out what i can, from another VW Dealer or a specialist?

Which would be the better option and who would be a specialist?

Thanks again,

[gigolo456]

If only life were that simple! I brought my car into my local VW dealer bout 14mths ago to have my front wheel bearings changed. Left it with them, got a call few hrs later, apparently as they were driving it into the actual bay, the amber steering wheel warning light came on, steering rack failure, cost to me £1450 to put right! Yeap, I fought my corner alright, damned rite I did! After endless calls to VW Hq, and wks later, they brought price down to £850, and that was only cause id religiously had my car serviced, etc with said dealer! All I can say is, I hope u have better luck than I had!!

[fab5freddy]

^^^  Padraig you only need one more post mate, then you can send and read PM's 

As PDT, VRSAlex and Statller-stevo have said, more than likely they have cocked up the timing belt. These guys are experts with the TFSI.

Basic facts are the car was fine going in and shagged coming out. Tell them to check the timing belt or you will be contacting VW Ireland to lodge a complaint.

I'm no expert but just because they saw a fault code indicating overboost, doesn't mean the turbo's on the way out. Stick to your guns and keep at them, you'll need to wear them down by the sounds of it.

Get a couple more posts and you can drop me your number