No power after getting a full service.

[TrickGTI]

I've been working on these since VW launched them, we also tune them day to day very heavily, I've never had a K03 turbo let go yet unless there was an oil starvation issue!! ( maybe someone ran it with no oil in by mistake??)
Does the power return if you turn the engine off then back on ??
That would suggest a falty N75 boost control valve (again easy to damage whilst doing a belt)

I'm sure if a customer of mine brought a perfectly running car into the shop in the morning then drove away with a faulty one on the way home I would be sorting the problem FOC !!


 
               

No the power doesn't return if i turn it off and back on, its the same.
Why wasn't he able to give me a date of when the problem first came up?

Because it was probably when the lad took it for a test drive after all the work and he didn't want to tell you 

[Padraig]

[/quote]

Because it was probably when the lad took it for a test drive after all the work and he didn't want to tell you 
[/quote]

Ya thats what i thought, but i wasn't sure,
What to do now?

[Statller-Stevo]

Because it was probably when the lad took it for a test drive after all the work and he didn't want to tell you  
[/quote]

Ya thats what i thought, but i wasn't sure,
What to do now?
[/quote]

I'd second that for sure, you need to be asking lots of questions.
If you don't get anywhere give me a buz (Statller Sheffield) I've got turbo's in stock ( if it actually is that )


Good luck Bro

[TrickGTI]

i wouldn't go jumping in at the deep end with legal advise yet but as statller stevo said its very likely something to do with what they have done!! you need to be firm in saying you have just payed a lot of money to have all this work done and its not right! and if they are just playing the dumb game say you will be contacting VW uk to complain and you just need to kick up a big fuss!!

[andygo]

It all seems a bit shady with the service manager saying 'the turbo 'might' go.. Why would he say that? He's planting a seed.

They have messed your car up, it's just too coincidental. Get someone with a vcds to look at it or wear some baggy pants when you go back to the garage- they are easier for the dealer to take down as he bends you over for a new turbo.

[Statller-Stevo]

i wouldn't go jumping in at the deep end with legal advise yet but as statller stevo said its very likely something to do with what they have done!! you need to be firm in saying you have just payed a lot of money to have all this work done and its not right! and if they are just playing the dumb game say you will be contacting VW uk to complain and you just need to kick up a big fuss!!

It's good advice !! 

[GTI Leeds]

Take it to another VW garage/specialist or someone with the software to read codes.

Dont know how VW codes read but i know with us at Landrover it shows you the date and mileage it first faulted.

If thats while they had your car its down to them, more than likely the idiot who did your work has give it some pasty straight after he's done the service and timing belt.

[Padraig]

I'd second that for sure, you need to be asking lots of questions.
If you don't get anywhere give me a buz (Statller Sheffield) I've got turbo's in stock ( if it actually is that )


Good luck Bro

Thanks, How much are you for a turbo? would it be the same as VW use?
They are charging me 1250euro parts and labour, = £1000

i wouldn't go jumping in at the deep end with legal advise yet but as statller stevo said its very likely something to do with what they have done!! you need to be firm in saying you have just payed a lot of money to have all this work done and its not right! and if they are just playing the dumb game say you will be contacting VW uk to complain and you just need to kick up a big fuss!!

IF i start to complain and say i want to know when the fault first showed up, would they be able to change dates on the Diagnostic Report?

Im from Ireland, so VW Irl, if there is one, but would they take my side against their own Dealer?

[Padraig]

It all seems a bit shady with the service manager saying 'the turbo 'might' go.. Why would he say that? He's planting a seed.

They have messed your car up, it's just too coincidental. Get someone with a vcds to look at it or wear some baggy pants when you go back to the garage- they are easier for the dealer to take down as he bends you over for a new turbo.

Yea he said it "might" go, 5 mins down the road it was gone,

[gigolo456]

There is v little being made here bout the previous owner! Wat portal did u use to purchase it may I ask?? Did you get a full receipt, etc? Can you get to him/her to ask a few questions?? Im not for 1 min suggesting that all VW dealers are experts in their field, but I just feel there is more to this than meets the eye!?

[TrickGTI]

chances are they will have erased the fault code so any more since will just read the date from when you picked the car up!

[TrickGTI]

There is v little being made here bout the previous owner! Wat portal did u use to purchase it may I ask?? Did you get a full receipt, etc? Can you get to him/her to ask a few questions?? Im not for 1 min suggesting that all VW dealers are experts in their field, but I just feel there is more to this than meets the eye!?

private sale so its a sold as seen unfortunately, i don't see how there could be any come back on him/her! and as padraig said it was running fine until this point so they previous owner will only say it was fine at the time of sale.

[gigolo456]

Wat, so no comeback on a private sale??

[TrickGTI]

That's what iv been led to believe since I bought my first car. 

[vRSAlex]

It's very common for vw to time the belt up incorrectly.  This causes a massive loss of power.  PDT seems to get loads of these in from their local dealer.

To me it looks like the dealer has done something wrong and they know about it.  If the car drove 100% fine before they did any work then they need to sort the issue.

If I had a car come in that was driving perfectly before I worked on it then didn't afterwards on test drive, then I wouldn't charge to find and fix the fault if it was caused by me.