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Author Topic: VW Courtesy Car  (Read 10097 times)

Offline ams_sxi

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VW Courtesy Car
« on: July 11, 2012, 10:42:33 am »
My mk5 is going into Sevonoaks VW to have the wings replaced, they have said that they can only give me a Fox as a courtesy car for a week.

I ideally want something bigger for work as i need to carry some equipment. How could i persuade them to give me a bigger car?
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Offline sub39h

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Re: VW Courtesy Car
« Reply #1 on: July 11, 2012, 11:06:16 am »
you could try telling them you need the space to carry some equipment for work?

my dealer has never had  a problem giving me a car suited to my needs
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Offline ams_sxi

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Re: VW Courtesy Car
« Reply #2 on: July 11, 2012, 11:24:39 am »
I did, but they said they only have Fox's as courtesy cars, but not sure if they are lying or not.
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Offline Apollo

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Re: VW Courtesy Car
« Reply #3 on: July 11, 2012, 11:32:10 am »
They can easily use a demonstrator vehicle for you.

My usual way froward is to say if you want my business you provide me with a like for like vehicle or better.

Funny how they soon find a vehicle....or you can find another dealer?
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Offline ams_sxi

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Re: VW Courtesy Car
« Reply #4 on: July 11, 2012, 11:34:20 am »
Quote from: Apollo on July 11, 2012, 11:32:10 am
They can easily use a demonstrator vehicle for you.

My usual way froward is to say if you want my business you provide me with a like for like vehicle or better.

Funny how they soon find a vehicle....or you can find another dealer?

I might try this, but as this dealer is quite far away from house (the nearest dealer with a body shop) I don't want to go further away.
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Offline andrewparker

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Re: VW Courtesy Car
« Reply #5 on: July 11, 2012, 11:51:18 am »
I doubt they'll give you a bigger car if you say you need it to lug loads of equipment around, that's for sure!
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Offline Tamiyoman

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Re: VW Courtesy Car
« Reply #6 on: July 11, 2012, 11:57:50 am »
MY car was in for warranty work last week, Tuesday morning through to Friday afternoon (for warranty work on paint, rear tailgate) and they gave me a Candy White Bluemotion Golf Convertible for 4 days, in the (very small) boot was the the price tag so they can deffo use demonstrators or possibly used cars (was not sure which that was as it was a 61 plate and had done 7k miles).

Personally I would tell them you need a bigger vehicle as you have family and they are not going to fit in the fox.

 
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Offline andrewparker

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Re: VW Courtesy Car
« Reply #7 on: July 11, 2012, 12:17:22 pm »
I had a Scirocco for a few weeks, and when I returned it they told me they had sold it a few days ago! Someone had test drove it prior to me borrowing it, and had been negotiating while I had it.
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Offline ams_sxi

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Re: VW Courtesy Car
« Reply #8 on: July 11, 2012, 02:24:38 pm »
Just phoned them and said i need a bigger car as I have a family and now they are saying a Polo is the biggest car they have and I might not even get that as its already booked out at the moment.  :sad1:
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Offline edd666999

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Re: VW Courtesy Car
« Reply #9 on: July 11, 2012, 02:29:08 pm »
Quote from: ams_sxi on July 11, 2012, 02:24:38 pm
Just phoned them and said i need a bigger car as I have a family and now they are saying a Polo is the biggest car they have and I might not even get that as its already booked out at the moment.  :sad1:

i just tell them i need a DSG car, they have given me golfs, Passats...well anything thats DSG.

If your car is manual however your gong to fail massively  :grin:
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Offline sub39h

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Re: VW Courtesy Car
« Reply #10 on: July 11, 2012, 02:35:29 pm »
Quote from: edd666999 on July 11, 2012, 02:29:08 pm
Quote from: ams_sxi on July 11, 2012, 02:24:38 pm
Just phoned them and said i need a bigger car as I have a family and now they are saying a Polo is the biggest car they have and I might not even get that as its already booked out at the moment.  :sad1:

i just tell them i need a DSG car, they have given me golfs, Passats...well anything thats DSG.

If your car is manual however your gong to fail massively  :grin:

i did that at Audi once and they gave me a brand new A6 S-Line!
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Offline ams_sxi

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Re: VW Courtesy Car
« Reply #11 on: July 11, 2012, 02:54:32 pm »
Quote from: edd666999 on July 11, 2012, 02:29:08 pm
Quote from: ams_sxi on July 11, 2012, 02:24:38 pm
Just phoned them and said i need a bigger car as I have a family and now they are saying a Polo is the biggest car they have and I might not even get that as its already booked out at the moment.  :sad1:

i just tell them i need a DSG car, they have given me golfs, Passats...well anything thats DSG.

If your car is manual however your gong to fail massively  :grin:

lol unfortunately my car is a manual
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Offline skard

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Re: VW Courtesy Car
« Reply #12 on: July 11, 2012, 03:01:23 pm »
When mine went in the only car they had was a brand new A1 TFSI with Audi Sport decals all over it!

But I took it anyway and enjoyed seeing the Marmite reactions from passers-by.
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Offline Bane

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Re: VW Courtesy Car
« Reply #13 on: July 11, 2012, 03:11:41 pm »
Quote from: andrewparker on July 11, 2012, 12:17:22 pm
I had a Scirocco for a few weeks, and when I returned it they told me they had sold it a few days ago! Someone had test drove it prior to me borrowing it, and had been negotiating while I had it.

If I had bought it,I would want a further discount for the extra mileage,or at the very least free servicing!
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Offline ams_sxi

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Re: VW Courtesy Car
« Reply #14 on: July 11, 2012, 03:14:39 pm »
Everyone seems like they have all the good courtesy cars, why do i get stuck with the rubbish ones :(
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