I'm taking the ED35 in tomorrow to cure a rattle and a steamed up fog light. As long as they give me something to get back to work I'll be happy - its free!
I'll never forget when the DSG box went on my R32 when it was only approx six months old. It took a month to get the box. They gave me a diesel skoda Octavia estate DSG. Bog standard model. It was great, did 50plus to the gallon and I could park it wherever I wanted!
We run courtesy vehicles at work and what pisses me off is customers think the fuel is free!